Grindr - Gay Dating & Chat 17+

Your latest update is a failure it doesn’t even like

I hope you guys are fixing the latest update. Anyone who has an updated the app to this version, DONT!!! The moment you open the app it starts to load and crashes, and the app is now an accessible. No matter what you do, and if it isn’t fixed, you can’t get any of the messages that are in the app that you haven’t read and anything that you haven’t backed up will get lost. Fix this guys things like this doesn’t happen often when they do you guys should be prepared for it, especially whenYou have customers that pay for this app and basically pay for you guys to get this right !!!

Grindr has paywalled every feature

I’ve always been a paying customer but got a questionnaire from them about introducing a new product which has AI and more of a dating app and would I pay extra for it. Already Grindr’s subscriptions are highway robbery. The peak Unlimited is close to $400 a year. Turn it up! Initially I was interested on this about making it more focused on dating, but after a while where it said the AI bot would respond for me and other such things that made me very uncomfortable. I’ve read they want to introduce an AI boyfriend. I don’t want to chat with people that’s responses are from AI bots or be so rock bottom that I pay Grindr for a fake AI boyfriend. I mean, they already have fake people / bots trying to scam their users which they don’t even care about when reporting them. Where’s the human connection gone? It’s an Orwellian nightmare. From today my subscription has expired and they even put a paywall on taps, you can only see three of the closest people around you, only last person to visit your profile etc. Plus for the last 2 or 3 months the apps been so buggy. After all the above I refuse to pay for it anymore. I think they’ve lost touch with their users and profits over people. Even articles say staff are worried about their job security and wanted to unionise. Get better and focus on features that work and bring back humanity aspect or you’ll be a failed business. Serious questions about their executive management.

Drug dealers and fake profiles

I have been using this app on and off for years. A once very good app is now morally questionable. Since returning to American ownership the scam hit ups have decreased but not vanished. Profiles are not monitored by the app owner. They rely on their customers to dob each other in. Even then the chance of an account being banned is at best 50/50. Therefore the app is rife with fake profiles, scam profiles, and DRUG DEALERS. Drug dealers are openly using the site as their shop front to sell illegal hardcore drugs. They are often openly stating they are selling drugs so any excuse the owner has for not taking action is questionable. The site is also a regular site used by scammers posing as masseuse or people hosting ‘parties’ with links to dodgey website that will hack your device. Finally, customer service is zero. If you pay a subscription, you WILL sooner or later have that account banned (I have TWICE had my account banned interestingly on both occasions just a week or so after buying a six month subscription). Getting a response from customer service is almost impossible, and an explanation as to why your account has been banned will never come (nor did my money for my six month subscription I never got).
A once good app that I still do use - but with great caution. The owners of this app have to answer for their disregard of the flagrant use of their app for illegal purposes.

Developer Response ,

Hi there,

Thank you for taking the time to leave your review. We know how frustrating to the user experience it can be to encounter spam or profiles with illegal content on them. We use a number of measures to get ahead of these types of profiles before you see them, but we know there is more we need to do.

Please know that we are absolutely committed to solving this problem and take the impact it can have on our community seriously.