Access and manage your health policy with the HBF App.

With the HBF App you can take your health cover with you anywhere. Use the app to access your policy information, update personal information, update payment details, view past claims and make a claim on-the-go. It’s your policy in your pocket!

When you log in for the first time, you’ll be asked for your HBF member number and password. You’ll then be prompted to set up a PIN, Touch ID or Face ID for an easier log in experience next time.

Don’t have an HBF digital account? We can guide you through the registration journey on the app.

For any feedback, please get in touch with us via email at

What’s New

Version 5.10.0

We've made some tweaks to make the app feel smoother.

Ratings and Reviews

4.8 out of 5
13.5K Ratings

13.5K Ratings

Sezab84 ,

Fix GapSaver Options please!

New update no longer allows you to select if you what to use your GapSaver or not. I have my account settings set for my funds not to be applied, yet when claiming online it keeps using my funds and bypassing what has been set in place by a customer service assistant. Please fix so I can submit my claims without my funds being used for the difference.

Vivo H ,


Thanks again HBF. Have been with you over 40 years. Have never had a problem. The lovely girl who helped me understand and pay a claim which was in Victoria was so pleasant and helpful. Just sorry that I now have to change to a Victorian company now I am living here. No Service Providers over here support HBF unfortunately. Lucky West Australians you have all the good weather and HBF.

BeauDiddleyStudio ,

Misleading Cover inventory!!!

HBF has picked up my good old Goldfields Medical Fund who would supply some rebate for a number of items per medical necessity type claims per the particular option selected. Not having updated to cover a moon boot currently only availability from 1 hospital pharmacy sometimes - here in Northam Wheatbelt WA because it obviously is to new for your HR to have processed it onto paediatrics cover for the growing working population with plantar Fasciitis and then explaining it is not a necessity and is not covered is none sense and unprofessional really

App Privacy

The developer, HBF Health, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Financial Info
  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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