Heathrow Express 4+
Heathrow Express
-
- Free
Screenshots
Description
The new improved Heathrow Express app has some great features and benefits to help make planning and booking your journey quick and easy.
Personalised experience – Create an account and login to activate all the features of the app. Including presenting your travel day information with your tickets along with live train times on your home screen.
Quick booking – Need a ticket in a hurry? Book a ticket in seconds. Once you are logged in you will have the option to activate this new feature, allowing you to book at ticket on the day of travel in just a few clicks.
Live train times – In addition to the scheduled times and service information, you will now be able to see live train times on the day you travel, making your journey planning even easier.
Accessing tickets – Your tickets can easily be accessed and managed in one place on the app, allowing you to view upcoming tickets for travel and manage past tickets. Plus, you can still add your Heathrow Express tickets to your mobile wallet.
Manage your account – With all your details in one place, including payment options, personal details, language and currency settings it’s easy to create and manage your experience how you want it.
What’s New
Version 4.6.0
Help Centre improvements
New ticket layout in the refund section
Changes to saved payment methods in account settings
Minor bug fixes & improvements
Ratings and Reviews
Worse app than last one
When buying a carnet, some tickets show used when they aren’t. No way of having a terminal preference (always defaults to 2&3 and not quick to change). Used ticket system doesn’t work easily at all. Even hard to post a comment as you have to find a unique nickname.
Confusing and hard to book
I have just spent the majority of a couple of hours trying to book a return ticket and it has issued me with the incorrect bookings after not accepting payment in more than a dozen ways. Don’t really want to spend more money and time trying to get the pre paid tickets corrected but no choice now
Confusing, clunky and worse than earlier version
The previous iteration of this app was far more user-friendly and had a clearer interface - loading tickets direct to iwallet for easy scanning. On this new version I somehow bought a ticket for the wrong direction - only found this after paying...as the ticket won’t load unless you have Acrobat if PDF reader. Awful.
App Privacy
The developer, Heathrow Express, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Heathrow Express Operating Company Ltd
- Size
- 29 MB
- Category
- Travel
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPad
- Requires iPadOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
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English, French, German, Italian, Spanish
- Age Rating
- 4+
- Copyright
- © 2021 Heathrow Express
- Price
- Free
Supports
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Wallet
Get all of your passes, tickets, cards, and more in one place.