Hik-Connect - for End user 4+

It functions as a traditional CCTV well but much of the touted smarts about recognition of human vs animal false trigger hasn’t materialised. Still doesn’t accomodate app to camera connection to allow 2 way communication via Gen 2 IP cameras. The main competitor “Ring” camera and app for outdoor surveillance is better in distinguishing human vs false animal triggers and also allow smooth 2 way communication.
No Avenue of switching on or off the motion triggers via App which makes it much poorer in functionality than “Ring”! On the whole it more expensive , poorer function and haven’t deliver the smarts that it supposed to. Have it 3 star as I hope an upgrade of firmware will fix the IP camera and app. In truth only deserves 2 star at the moment.

Positives - the app is mostly stable, and fast to get to an image of a camera (1 or 2 seconds). It’s faster than desktop software, which is junk slow (sometimes 30 seconds wait!)
Negatives - you can’t set basic settings such as motion sensitive setting for a camera, and sometimes if you’re not careful it keeps running in the background when phone closed, and flattens your battery and chews all your data

Where do I start. This is horrendous. I'm really peeved I've spent thousands on professional installation of hard wired quality cameras only for this clunky app to be what's handed over effectively preventing me accessing all features & full functionality they can provide. I can't set perimeters, alarms, activate web feed, remote control. Even after downloading the GUI, trying to go in via web I still can't activate. The website is even worse, dated, clunky and cluttered like grannys overstuffed closet made of archaic dated technical BS. Did the tardis slip back to 1990 and I missed it?!? But apparently I got the new & improved software! Appallingly no access to support with the hope of trouble shooting to get it up and running. Totally unacceptable given many of us have paid for professional licensed installation & quality cameras to avoid the cheap diy trap that this is clearly targeted at.