The Hik-connect app is designed to work with Hikvision series DVRs, NVRs and IP cameras which support Cloud P2P function. It allows you to live view your cameras remotely. All you need to do is creating an account and adding device into the account, then you can enjoy the real-time video from cameras on a global scale. It also allows you to play back recorded video to search every milestone of your life. When motion detection alarm of your device triggered, you can get an instant message notification from Hik-connect app.

Key Features:
1. Real-time monitoring
2. Video playback
3. Motion detection alarm notification

What’s New

Version 4.20.1

1. Support new devices, including new doorbell DB1C and Wi-Fi chime.
2. Support to turn on and off the DO NOT DISTURB mode for the network cameras (specific models) directly connected to the APP.
3. Support to arm and disarm the indoor stations remotely (specific models).
4. In Cloud Attendance, APP remote door open and live view are also restricted by the time schedule of the access group.

Ratings and Reviews

4.6 out of 5
15K Ratings

15K Ratings

Dr B. Tan ,

Needs improvement to motherboard ,camera and App

It functions as a traditional CCTV well but much of the touted smarts about recognition of human vs animal false trigger hasn’t materialised. Still doesn’t accomodate app to camera connection to allow 2 way communication via Gen 2 IP cameras. The main competitor “Ring” camera and app for outdoor surveillance is better in distinguishing human vs false animal triggers and also allow smooth 2 way communication.
No Avenue of switching on or off the motion triggers via App which makes it much poorer in functionality than “Ring”! On the whole it more expensive , poorer function and haven’t deliver the smarts that it supposed to. Have it 3 star as I hope an upgrade of firmware will fix the IP camera and app. In truth only deserves 2 star at the moment.

Brmorgan77 ,

Poor app, disappointing

This app needs a good update and look over. This app has always played up, connected then it’s not connected over the last 2 years, and now the last week when we have checked it, again it will be offline when we have been out, with wanting to check it prior to us going away, as soon as we are home and connected to our home wifi it will work, but without the wifi connection it will not with mobile data, we have tried again when out to connect to another wifi connection but it doesn’t work, seems the app will only work at home with the home wifi connection, what is the point of that, it is supposed to give you peace of mind when you are not home, let alone all the other bugs with playback, this app needs THOROUGH shake up, or people will slowly start opting for other camera options.

DarrenGlen ,

Okay... but few settings

Positives - the app is mostly stable, and fast to get to an image of a camera (1 or 2 seconds). It’s faster than desktop software, which is junk slow (sometimes 30 seconds wait!)
Negatives - you can’t set basic settings such as motion sensitive setting for a camera, and sometimes if you’re not careful it keeps running in the background when phone closed, and flattens your battery and chews all your data

App Privacy

The developer, Hangzhou Hikvision Digital Technology Co., Ltd., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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