Hiver 4+
Grexit Inc.
Designed for iPhone
-
- Free
iPhone Screenshots
Description
The feature-packed, yet simple and intuitive Hiver mobile app lets customer service teams easily manage shared email accounts like support@, orders@, services@ seamlessly and on-the-go.
- Shared Inboxes: Manage shared inboxes like support@, services@
- Email Assignments: Turn emails into actionable tasks and delegate them to your team members
- Email Statuses: Stay on top of every conversation by managing emails’ statuses as open/pending/closed
- Email Notes: Put an end to long and confusing email threads and collaborate with your team using notes and @mentions
- Reply on Conversations: Send personalized responses to customers using your email address or other aliases
- Notification Center: Keep track of all your tasks in one place, mark notifications read/unread
- Push and In-app Notifications: Get real-time alerts for email assignment, @mentions, CSAT, SLA violations and new conversations in your shared mailboxes
What’s New
Version 2.7.6
Performance improvements
Ratings and Reviews
Terrible Customer Service
Waiting and waiting for replies to email for a billing issue and nothing
Come a long way
The app has come a long way since my previous review.
Much more reliable now, finally we can forward emails as of a week ago.
Great improvements.
Doesn’t work
Can’t login, the old app albeit terrible does at least work.
App Privacy
The developer, Grexit Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Grexit Inc.
- Size
- 40.6 MB
- Category
- Productivity
- Compatibility
-
- iPhone
- Requires iOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2020 Hiver. All rights reserved
- Price
- Free