Using HotDoc, you can book doctor appointments anywhere, at any time with your favourite medical clinic.
It’s easy to find, select and book your doctor, choosing a day and time that suits you and save your favourite clinic to make it even easier to book future appointments. You’ll also save time by checking in and seeing your place in the queue when you arrive.
Booking is simple:
1. Search by your doctor's name, clinic name or see what's nearby
2. Select your preferred doctor
3. Secure your chosen date and time for your appointment
By using HotDoc, you'll also be able to:
• See your place in the queue once you arrive at the clinic
• Book appointments for children and family members
• See the availability of doctors instantly
• Get SMS and Push Notification reminders for appointments
• Email notifications confirming your appointment
What patients say about using HotDoc
Best app for booking doctor appointments. Found to be most reliable. Quick and easy to use as favourites saved, 3 clicks and an appointment is favourite. Really is a must have. Wouldn't be without. Thanks very much 5 stars!
Great app. I use it all the time to book appointments. Quick & easy at any time.
One of the best apps. Easy to use choose your doctor and the day. You can make an appointment any time you want. 5+. Thanks!
HotDoc is Australia’s leading Patient Engagement Platform, trusted by over 16,000 GPs and 2.5 million Australian’s to book and manage their health appointments.
We value patients privacy and the security of patient data. We never on-sell any data and only share patient information directly with your selected clinic.
Our core belief is that the best patient outcomes are achieved by maintaining the continuity of care with your trusted health practitioner.
Thanks for using HotDoc! We're listening to your feedback and in this release we've fixed a few issues for a smoother booking experience.
Ratings and ReviewsSee All
So easy to use
Being able to see times that my Doctor is available and making a booking without waiting on the phone is a huge help in planning my day.
A suggestion for future updates is the ability to cancel an appointment with the on duty nurse through the app as you can so easily do now with a Doctors appointment.
I had made an appointment with the duty nurse to get my flu shot then became ill (not the flu) and needed to cancel my appointment but then had to phone the receptionist with the normal waiting period online before they were able to attend to my request.
The staff on the phones are very busy all day with far more urgent matters than a simple cancellation. The ability as mentioned above to cancel a Duty nurses appointment along with a Doctors appointment would make things so much easier.
My appointment was cancelled
Hi there , please add notification of cancelling the appointment from doctors side , I have arranged the appointment yesterday , coming today and find out my appointment was cancelled by doctor as the doctor not taking any patients other than his regular patients .
During the process of booking the appointment there were no notes about anything like ‘this is a private doctor , only book an appointment if have been to this doctor ‘, now because of this I have had to wait for 2 hours , seriously what is the point of the Online appointments if they don’t work. Very disappointed and don’t know who to blame either the app which is not finished or the clinic , where they do what ever the want without notifying their clients. Hopefully you will address my issue appropriately and will do something to it to avoid future patients appointments to be cancelled.
Developer Response ,
Hi Andrei, thanks for your feedback on this and I'm sorry you had trouble booking with our app. We currently send cancellation notices via email when a clinic cancels an appointment, but it seems that hasn't worked here. If you can contact us at firstname.lastname@example.org with some more information we can look into it further to ensure this doesn't happen again.
Basically easy to use
It’s great to see the dates not just for today but for later dates and different drs, plus searching for other medical clinics and specialists.
Easy to book, but if the clinic changes anything about the appointment all I see is that there’s been a change in the appointment. I am too busy sometimes to even stop to call.
Also, at the moment HotDoc doesn’t let me make long appointments, and when I reply to the confirmation and click yes I’m coming. It asks if I have hotdoc which I’ve had for over 2-3 years to download the app and manage apts there.
But I can’t see the past and with that text reminder I go into the hotdoc and say yes, but still acts like I don’t have it.
Wet confusing. It never did this (for about 6 months minimum)
- HotDoc Online Pty Ltd
- 15.9 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.
- Age Rating
- Infrequent/Mild Medical/Treatment Information
- © 2020 HotDoc Online Pty Ltd
Up to six family members will be able to use this app with Family Sharing enabled.