Our app is even more rewarding for Hotels.com® Rewards members! You can get to your next reward* night faster with app exclusive offers, and be sure to opt in to notifications and say goodbye to FOMO!
When you’re ready to travel, take our app with you. After all, it’s your perfect travel companion.
INSTANT SAVINGS ON THE APP
• When you have our app, you get instant access to Secret Prices*, which can save you an extra 10% on thousands of properties worldwide. That’s real savings, right now.
• ‘Tonight’s local deals’ feature on our app is a great way to save on last-minute bookings
• Enjoy flexible booking options on most hotels*
OUR APP IS EVEN MORE REWARDING
• Collect 10 stamps, get 1 reward night. Stamps can add up fast when you have the choice of staying at over 1,000,000 eligible properties worldwide—so you can get rewarded while you sleep
• Love reward nights? You can get them faster on our app with app exclusive offers
• You won’t pay a fee to redeem your reward nights on our app—and there are no blackout dates
• Silver and Gold members can enjoy extra travel benefits at VIP Access properties
DON’T LET THE NAME FOOL YOU—WE’RE MORE THAN JUST HOTELS
• Easily find holiday homes, apartments, resorts and more on our app—we have every kind of property for almost every kind of trip. So, whether it’s a short business trip or a long holiday, choose from over 1,000,000 properties worldwide.
• Filter by theme for different types of trips
• See the property’s location with the map view • Read verified guest reviews
• Save your favourites
FAST, EASY & SECURE BOOKING ON OUR APP
• Pay now or later on most hotels—you choose whether you want to pay online or at the property
• Save your payment details securely to book future stays even more quickly
• Use Apple Pay® to book your stay
OUR APP IS YOUR PERFECT TRAVEL COMPANION
• Save your confirmation and access your booking details anytime—even offline
• Easily manage your booking on the go. You can change or cancel if something comes up
• Help is only a few taps away. Contact us or the property directly from the app
• Opt in for push notifications and we’ll send you updates about your stay
• Use Siri shortcuts to quickly access your booking details
*Hotels.com Rewards is open only to individuals who are eighteen (18) and older. When you book and stay 1 night at eligible properties, you’ll get 1 stamp. Collect 10 stamps and you’ll get 1 reward night to redeem at a Hotels.com Rewards eligible pre-pay property (as identified on the site). A redemption fee applies to each reward night, unless redeemed on the Hotels.com app. The maximum value of the reward night is the average daily rate of your ten (10) stamps collected, excluding taxes and applicable fees. The value of your reward night doesn’t count towards any applicable taxes or fees. Excludes package bookings (where available) and bookings made using a coupon. Your reward nights and/or your collected stamps will expire if you have not collected a stamp and/or redeemed a reward night using your Hotels.com® Rewards account in the previous 12 months. Subject to full terms and conditions https://au.hotels.com/customer_care/terms_conditions.html. Secret Prices are available to Hotels.com app users, Hotels.com Rewards members and individuals who unlock Secret Prices by subscribing to Hotels.com by email. Available on selected hotels and selected dates only. Subject to full terms and conditions https://au.hotels.com/customer_care/terms_conditions.html. Free cancellation on most hotels. Some hotels require you to cancel at least 24–48 hours before check-in. See property pages on our app for details.
The Hotels.com app uses information for analytics, personalisation and advertising. By downloading our app, you agree to our privacy and cookies policies
We've updated our app to make it easier for you to get information about travel restrictions and change your plans accordingly. Please check back frequently if you have concerns about current or future bookings.
Ratings and Reviews
Gold silver members ????
Needs to be improved by 70%, as you can see I am travelling but I have traveled and lived in all parts of the world, If I was given 1 week to crest that gold members locked search page or silver, I am sure I would bring an extra 40% more clients that are high flyers and have monthly competitions of members with the highest month activity and spend a little and word of mouth is the best client drawer, this needs immediate action, I spent over $100,000 with your deals my friends have found a new site and I have missed out on so much.
Developer Response ,
Hi there. We'd love to help you. Please contact us by tapping on the phone icon in the top right corner of the app's home screen.
App designed to mislead
I previously used the app to book 10 nights accomodation in Jamaica and USA. I paid in AUD for most nights and the app applied the price paid in USD to establish average amount spend in free nights (for example $200 USD) When I redeemed my free night I got $200 AUD, despite the amount spent in AUD being much higher than this.
I have previously had the currency value set to AUD, did not use the app for some time, came back, booked a hotel room thinking it was still set at AUD and did not realise until I looked at my credit card statement that it has defaulted back to USD. Now I have non refundable accomodation which I have paid hundreds of dollars more than I thought I’d paid. My confirmation email doesn’t even make it clear that the price paid was in USD rather than AUD.
Will certainly be contacting consumer affairs in my state to establish if these misleading practices are legal in Australia.
My go to app for hotel bookings
I love collecting free nights! Better priced hotels and better quality hotels on this app and even if the hotels are a little higher in price just check the inclusions! Most like wifi are standard when others apps will give a lower price for the same hotel but you have to pay for wifi. If it’s the same and priced a little higher, just add up the value of the free night and we’re winning each time! Great customer service and fast refund decisions when necessary.
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