Want to report issues, make payments or access Council information on the go? The new Hume City Council app makes connecting with Hume easier than ever.

Get the app and you can:

Report issues like graffiti, potholes, dumped rubbish and abandoned cars
Pay your rates, fines or animal registration
Check your garbage, recycling and organics bin collection days
Find out what you can recycle
Look up events happening across the city
Get information about your local library, leisure centre, community centre, tip or Council customer service centre
Learn about halls available for hire
Find out more about your ward and Councillors
Have our contact information nearby.

When making a report, attach a photo or video and pinpoint the exact location using your device’s mapping software. We’ll notify our crews to get it fixed and let you know as soon as we have it resolved.

If you are using the Hume City Council app to report an issue outside of Hume, your issue will be sent directly to the relevant council.

Register an account on the app for even more personalised information and functionality such as ‘my reports’, ‘my maps’ and ‘my alerts’.

What’s New

Version 6.5.1

- Important bug fixes.

Ratings and Reviews

1.9 out of 5
12 Ratings

12 Ratings

Pitori@hume ,

Payment via app for rate doesn’t work.

Payment via app for rate doesn’t work. Comes up with error 404. Duh.

randywatson888 ,

Other languages

I can't believe that with a huge Turkish and Arabic population in the city of Hume that these 2 languages are not available in the app. Pretty disappointed

Natt24777 ,


Doesn’t even work with xs. Can someone just get 23 wattleglen st Craigieburn to get rid of their rooster crowing all morning from 5am!!!


Oracle Customer Management Solutions PTY. LTD.
37.8 MB

Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.



Age Rating
Rated 4+
© My Council Services


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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