Every week, HelloFresh delivers a box of delicious recipes and the exact amount of fresh ingredients you need to cook them at home. Cooking healthy meals has never been so easy!
In our App you will find:
∙Thousands of delicious recipes that you can discover, sort, save to your favourites, rank, and share with your friends and family.
∙Cooking videos with tips and tricks, along with step-by-step guides to help you cook your meals.
∙A flexible online account where you can easily choose your meals or change your subscription settings at any time.
∙When you finish preparing your recipe, you can sync the nutritional info with your Health app using HealthKit to track your nutritional intake. (iPhone only)
Why is HelloFresh going to make your life tastier?
--We create amazing recipes--
Every week, our chefs create amazing recipes for you that are easy to prepare. Our meals are interesting yet simple. And we ensure that your diet is balanced and varied.
--We do the shopping for you--
Tired of wasting time at the grocery store? We do it all for you; from creating the recipes and planning the meals, to grocery shopping and even delivering all of the pre-measured ingredients right to your door!
We deliver everything straight to your door.
--You prepare delicious meals in your own home--
With our quick, easy recipes, you won’t need any fancy equipment or techniques. Our mission is to help you get nutritious and delicious meals on the table, in no time.
What are our customers saying?
∙"Saves so much time (and $$ from waste) I actually feel better physically from the improvement in balance in my diet" @Teash67
∙"Every household should try this food. The variety would suit the fussiest person to the person who enjoys tasty, easily prepared food. Well done HELLO FRESH." @PingPong1944
∙"I am like a child at Christmas!!!! Everything, and I mean everything about this service is top shelf!" @Ian Derek Bee
∙"I just can't speak highly enough of this fabulous service. No more headaches trying to plan my weekly dinners. Hellofresh do it all for me" @danaskully
If you need help or have any suggestion, email us at firstname.lastname@example.org. We'd love to hear from you. Follow us on Facebook (fb.com/hellofreshAU) and Twitter (@hellofreshAU). If you like the service, please take a few minutes to review our app.
• This release includes some sweet stability improvements
Ratings and ReviewsSee All
Be very careful if changing address
We were new to HelloFresh and changed our delivery address via the app right before we moved house, instead of calling in. We did this because the app offered the address change through the plan settings, and because HelloFresh’s own instructions say that you can change the address via the app. So, we thought it would work. BIG mistake, because it does not work. It does not register as changed with HelloFresh even if it appears as changed in the app, and HelloFresh will have no record of the address change and will therefore not accept that it was their error. So our box went to our old address, and so will the next one because it is after the Friday deadline. When we complained, they said they had no record of a change and implied we were lying. They offered a 50% “good will” discount, but that doesn’t cover the several hundred dollars we are out of pocket for due to their app that does not do what it says it will do. Very disappointed and angry that we have lost so much money. Fix your app, HelloFresh, and get realistic about cancellations for boxes due to be sent to empty houses!
Worst website/app I have used
I have just restarted with HelloFresh and have quickly been reminded why I cancelled the last time. Your website is the worst, if your wondering why you are having customers leave
It’s not because of the wonderful food or recipes, it’s your website. I have told you this before, but you obviously don’t care because I explained all the problems last time to your staff, but as I can see nothing has changed. It’s very sad for you and your customers. This will probably be my last delivery.
Your app does not work most of the time, I have been trying for three days to put in my order, luckily you sent me an alternative way by email or else I wouldn’t be going ahead today.
I have tried to change my menu but of course I can’t I’m locked out for some reason, so I won’t be able to add to my order either, which I was going to do. Maybe you should listen to your customers, before you go out of business. So sad, like I say, your only problem is your website. Can’t you copy someone else’s that is in the same business, that works easily. Lite and easy maybe? Goodluck!
Great overall but some small issues
Hello Fresh has been great for myself and my partner. Neither of us particularly like cooking, so we often found ourselves ordering food in or when we did cook, it was a limited variation of basic meals. Hello Fresh has taken out the trouble of decided what to do for dinner and figuring out whether we have the ingredients and has also cut down the money we spend on delivered food. The food is usually quick and easy cook as well as being delicious, even the simple meals, so it’s perfect for us.
The only real issue we’ve had so far is that a few times now, some of the vegetables have been off or overripe and unusable. We usually have the basic veggies in the house to replace them anyway but it is disappointing we can’t use some of the ingredients we’d paid for.
Overall though, it makes our lives easy, especially when neither of us like cooking that much after a long day at work!
- Hellofresh GmbH
- 178.1 MB
- Food & Drink
Requires iOS 10.3 or later. Compatible with iPhone, iPad and iPod touch.
English, Dutch, French, German, Swedish
- Age Rating
- © 2019 HelloFresh SE
Up to six family members will be able to use this app with Family Sharing enabled.