Description

User-friendly iPhone and iPad app for ING accounts including transaction, savings, business, home loans and superannuation.

+ Add your ING Visa debit and credit cards to Apple Pay through the ING app
+ Choose to check the balances of favourite accounts without logging in
+ Set up user profiles to allow multiple customers to use the same device
+ See full transaction history for your accounts, for up to three years
+ Transfer money between your ING accounts and to your linked accounts
+ Pay new billers, and billers in your Address Book
+ Pay anyone, including new people in your Address Book
+ Let others know you've paid them via SMS or email
+ Activate, Hold and Unhold your ING Visa Debit cards
+ Choose to display the account balances you see on your ING app in the Today view in Notification Centre
+ Add, edit and cancel future dated or recurring scheduled payments
+ Sign up for an Orange Everyday in a few simple steps
+ Check your balance on the new Apple Watch
+ You can now let us know when you’re travelling overseas to help us monitor your card and prevent it from being blocked unnecessarily
+ Find out your current interest rates and benefits for accounts you hold with ING
+ Log in securely using Touch login or Face ID login
+ Increase or decrease the maximum daily transfer limit on your selected ING account
+ Send and receive secure ING banking messages
+ Can't remember your access code? Reset it right inside the app
+ Change your Orange Everyday card PIN securely inside the app
+ Change the name of your account
+ Ask Siri "What's my balance?" simply invoke her and ask away!
+ ING Everyday Round Up – an optional tool available through your Orange Everyday account that rounds up eligible transactions and transfers the difference to your Savings Maximiser account
+ If your Orange Everyday card is damaged you can order a replacement in the app.
+ Report a lost or stolen Orange Everyday card in the app
+ Search through your transaction history using keywords as well as filter by amount or date.
+ You can now track your eligibility for our highest variable interest rate.
+ You can now track your eligibility for rebates on global ATM access and international transaction fees.


Bank@Post locator:
Finds the nearest Bank@Post location and helps you search for outlets by suburb or postcode.

Contact information:
Contact details for ING 24/7 Australia-based customer care – 133 464.

Current interest rates:
Check the latest ING interest rates across savings, business, home loans and super.

Terms of use and Security:
Read about the terms of use governing your use of this mobile application plus ING security policy and information.

* For the curious part of you
Normal data charges apply. Please check with your mobile phone service provider for details. iPhone and iPod Touch are trademarks of Apple Inc., registered in the U.S. and other countries. Using your mobile to bank with ING ~is subject to certain limitations as not all internet banking features are available. ING is a business name of ING Bank (Australia) Limited ABN 24 000 893 292 AFSL 229823. Australian Credit Licence 229823.

What’s New

Version 5.8

+ You can now view, print, download or share your statements.
+ You can now search for frequently asked questions.

Ratings and Reviews

3.9 out of 5
3.1K Ratings

3.1K Ratings

Angilina <3 ,

Ace app - minor recommendations

Great app, I’ve never had any issues with it whatsoever. Very easy to navigate and manage on the go. I’m renown for transferring money to my spending account on the spot, at the cash register while the machine is already waiting for my payment and it’s been perfect every time. The only suggestions I could make would be to have a notification function for when you have been paid by someone. Can be a bit painful on payday having to go in and manually open/reload the app over and over again to check. A little push notification would be very helpful. Further, the login pop-up when re-opening the app can be painful if you didn’t correctly log out the last time you used it (we logged you out while you were away). I think it’s a bit of a given that if you leave the app it would log out. It can waste that extra second when trying to access your money quickly - would be easier without the pop-up. Little things I know but I feel it would make my experience a lot better. Overall, love your work ING!!!

Homzy11 ,

Solid but room for improvement.

First of all, I love ING. There savings rate and free overseas ATM withdrawals have been amazing. In terms of the APP. It’s a pretty solid start. Face ID log in. Good widget, user friendly. A few recommendations. In the age of FINTECH, I think there could be some improvements. Grouping spending into categories would be nice. Bill splitting like MONZO would also be nice. They have a function where you can pay someone purely based on proximity would be nice. Left to spend would also be nice.

Also with the ability to open numerous accounts it would be nice to somehow quickly see the total amount of money you have across various accounts. This could be a complete total or the ability to select several accounts and see a total monetary figure would be nice.

Overall good app but a look at what some fintech companies are doing could make it perfect

Indy4102 ,

Please use a standard numeric keyboard

The fact the backspace on the numeric keyboard is on the left side instead of on the right is incredibly annoying. I’m used to reaching for the bottom right when I need to fix typos since that’s where every other app and iOS itself has it. I understand the next button is supposed to “save time” but when I accidentally type the wrong amount and need to fix it, I reach for the bottom right and tap where the backspace is supposed to be as a reflex. I’m then taken to the next input, have to manually tap back to the original input and then find the backspace - that’s not saving time. For most transfers I don’t need to write a description so it’s not a big deal taping the input when I need to.

QWERTY is not the most optimal keyboard but it’s not going to change because everyone knows it. Keep things simple so users can have a pleasant experience using the app, please. I’m sure a lot of users are getting annoyed by this but I don’t know how many would actually write a review to complain about it so I have no idea if it’s on the developers radar. However if it’s frustrating for the user, functionality doesn’t matter, it’s not the right UX decision.

Information

Seller
ING Bank (Australia) Limited
Size
92.2 MB
Category
Finance
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English

Age Rating
Rated 4+
Copyright
© ING Bank (Australia) Limited ABN 24 000 893 292
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

  • Siri

    Get things done within this app using just your voice.

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