International SOS Assistance

Name: International SOS Assistance
Rating: 4.4 (1551 reviews)
Author: International SOS Assistance, Inc.

Travel

Free

1.6K Ratings
Ages

13+
Years
Category

Travel
Developer

International SOS Assistance, Inc.
Language

EN
English
Size

98.1
MB

Stay Safe, Informed and Prepared—Wherever You Travel Make the most of your International SOS subscription with the enhanced Assistance App. Whether you're planning a trip or navigating an emergency abroad, the app provides everything you need to travel confidently and stay protected. Before You Go Personalized Pre-Trip Checklists: Tailored to your destination and travel profile. Trusted Medical & Security Advice: From our global network of experts. Vaccination & Health Info: Understand what’s required before departure and what to expect on arrival. Visa & Travel Requirements: Find entry rules, visa needs, and travel documentation based on your passport and trip details. While You Travel 24/7 Expert Support: Instantly connect with our team of 12,000 health, security, and logistics professionals—anytime, anywhere. Crisis Guidance: Know what to do in emergencies, from natural disasters to political unrest. Find a Doctor: Locate trusted medical professionals near you, wherever you are in the world. Mental Health Support: Access confidential mental health resources and speak with trained professionals to support your wellbeing while traveling. Even When You're Not Traveling Destination Research: Explore travel conditions and insights for future trips. Local Alerts: Stay informed about developing situations in your home location. New & Improved Features New map view: easily search for a country, city or destination guide. One click: to check in, add a trip or call for assistance. Trip Management: Organize your itineraries and reservations in one place. Push Notifications: Receive location-based alerts during emergencies. Multilingual Support: Available in English, French, German, Chinese, Japanese, Korean, Italian, and Spanish.

Ratings & Reviews

4.4

out of 5

1.6K Ratings

New interface!
23 July

Rebecca_Mal
I love the new look and feel, so much better and faster to load. The check in process is a simple click.
New interface!
23 July

Rebecca_Mal

I love the new look and feel, so much better and faster to load. The check in process is a simple click.
Difficult to navigate
09/12/2017

eatworldblog
I remember the previous version having sections with the security cultural and medical guidance for each country but now I can only seem to view the alerts. It's also too easy to log yourself out, and if you have logged in via your company membership number, it doesn't seem to remember your profile, you have to create a new one every time you log in. For an admin perspective, I don't like that members can log in without an individual profile, it makes it hard to track who is/isn't using the app.
Difficult to navigate
09/12/2017

eatworldblog

I remember the previous version having sections with the security cultural and medical guidance for each country but now I can only seem to view the alerts. It's also too easy to log yourself out, and if you have logged in via your company membership number, it doesn't seem to remember your profile, you have to create a new one every time you log in. For an admin perspective, I don't like that members can log in without an individual profile, it makes it hard to track who is/isn't using the app.
Please change location service settings
19/01/2018

Gorilla lounge
Fortunately for me I have not had to use this app in an emergency. But is has been using mobile data even when the app is not open it in background. It must be sending my location and the only 2 options are never and always. Please add a While Using option. What is the valid and legitimate reason for accessing my location when the app is off? There isn't any.
Please change location service settings
19/01/2018

Gorilla lounge

Fortunately for me I have not had to use this app in an emergency. But is has been using mobile data even when the app is not open it in background. It must be sending my location and the only 2 options are never and always. Please add a While Using option. What is the valid and legitimate reason for accessing my location when the app is off? There isn't any.
Unusable half the time
23/08/2022

tuanos
This app used to be functional. Now it’s stuck on the ‘can’t check in because an update is required’ but then there’s no update even after a forced close/reopen. Frustrating when all you need to do is check in. Seriously needs a slimmed down no fuss version without updates every two days and added bloatware. It should allow to check ins if updated within the last few days. Data is limited depending on Country visited
Unusable half the time
23/08/2022

tuanos

This app used to be functional. Now it’s stuck on the ‘can’t check in because an update is required’ but then there’s no update even after a forced close/reopen. Frustrating when all you need to do is check in. Seriously needs a slimmed down no fuss version without updates every two days and added bloatware. It should allow to check ins if updated within the last few days. Data is limited depending on Country visited

Digital Assistance Card is now available to be added to Apple Wallet for ease of use. Assistance Number routing been updated to provide local numbers faster.

Version 18.3.1

20 Oct

Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Identifiers
- Usage Data
- Diagnostics