Jigsaw Puzzles - Puzzle Games 12+

Firstly I have to say that I love the app and I’m addicted. Great puzzles and lots of free ones. I paid to remove the ads which also unlocked a few features like being able to lock the picture so it doesn’t move around.
Last night however after doing a puzzle earlier in the evening I went to bed and opened the app to do another puzzle before going to sleep. No problems opening the app. Then I chose a puzzle that I’d saved earlier and this girl start screaming “help, help, somebody help me”. Frightened the life out of me. I closed the puzzle and the screaming stopped. I opened it again and it started again. I did this several times. Each time I heard the screaming. I then closed the app down then opened the app again. This time the screaming started on opening just the app. Didn’t matter how many times I closed it, always the screaming. I have the sound always turned off. I checked to make sure and it was still off and it was definitely off. Being very suspicious I thought maybe I’d been hacked or the app so I done a security scan on my phone and apps. I have two different security apps and both come up with nothing. I deleted the app altogether. Today I have reinstalled but have lost all my puzzles that I’ve done of course but also the extra features of locking. Not sure about the ads yet as I haven’t actually done a puzzle.
Mostly what I want to know is, is this some prank you have done or something eerie and strange that I should be concerned with?

Hello! Thanks for posting a review. Sorry for the inconvenience. One of the ads in the app caused this problem. We have already blocked it. If the issue persists, please contact us through the "Help" section in the app's settings or at support@easybrain.com.

So I once got a jigsaw app and I knew I loved it but there were so many puzzles that had to do with premium and money so then I saw lots of ads of this and I was like I want it. When I got into it I was so amazed. Like I was in heaven omg. There were so many free puzzles and there wasn’t that much ads! I’ll be using it a lot. I love how you guys put lots of free puzzles and no premium! I absolutely love this app! The only thing I would improve is that I wouldn’t put the organisation thing at the bottom because I absolutely love puzzles that are difficult but I love trigger too! But I know some people like the organisation thing at the bottom. Also do you think you can make the puzzle picture when you do it bigger. It is a little small but you did like so so so well on this app thank you for making it!

Hi! Thanks for your feedback. We'll definitely consider implementing your suggestion, thanks for your help! Enjoy playing!

I’m pretty well addicted to this puzzle app. I found it worthwhile paying to remove the ads, and the daily picture update options are fun.

I think it would be better if there were more options for puzzle size and picture categories with searching functions. The current puzzle size maxes out at 400 pieces, which is fun to start with but becomes too easy quickly when you’re at the peak of a puzzle obsession. Having larger sizes like 1000+ would make for even more playability.

The picture categories at the moment are quite basic with a general focus on animals, architecture, food, flowers, landscapes and abstract. It would be great to have some more category types like people, pop culture, transport, fantasy, etc. It would also be cool to be able to import your own pictures, and to be able to search pictures based on particular tags (eg, I went hardcore into betta fish puzzles in particular) so you don’t have to scroll forever to find something you like.

Hi. Thank you for your positive review and feedback! We're glad to hear that you're enjoying our puzzle app and find the daily picture updates fun. We appreciate your suggestions for more puzzle size options and additional picture categories with searching functions. We'll definitely take them into consideration for future updates to enhance your puzzle experience. Keep enjoying your puzzle obsession!