This app is amazing!! Allows me to connect with local families in the area who need careers for their children. I’ve used Juggle St for years and I’m so happy they finally have an app instead of just a website, it makes things a lot easier to keep on top of and manage.

I wish I had just gone through my friends and neighbours first of all as that’s where I ended up! I posted a job but many declined for the price. Is there not another way to edit the job without having to redo the whole thing again? I posted this last job 3 times. The first two times with juggle assist and then myself. One person came forward who actually had qualifications or experience. (The rest were studying English as a second language and couldn’t even write to me in English. I had to use google translate to interpret one message.)She completely flaked on me. Just didn’t return my calls. I’ve had this happen previously when a worker just didn’t turn up to look after my kids after school! So I’m not sure what kind of screening process occurs to have some of these girls here. I am disappointed given the price per month. Please don’t follow up with a rebuttal about customer service availability! I would have thought that was the ultimate role of juggle assist being an online service ie to allow us to not worry about having to use the phone.**EDIT: response to developer comment on edit functionality. Yes you can edit the job but to do so it means restarting the whole job submission and losing any applicants you already have. There should be an easy way to just alter the “blurb” or increase the pay for example without having to wipe the whole job again

App is fine but the membership is not worth it. I’m a parent and anyone I ever contacted through this app /website was so flaky and unreliable - last minute cancellations or not showing up. Either that or people that are totally unsuitable for looking after children (refusing to change nappies, not showing up and lying about their whereabouts etc). The ratings for the babysitters are able to be fudged as ratings are only there once someone has posted a job and then the carer applies and is successful, and only then can you rate. So I had people who wouldn’t show up to a meet and greet for a permanent nanny role, or were unsuitable for other reasons, and you can’t rate them because they were never the successful candidate. I kept trying because once you’ve paid you’re stuck with the subscription, but parents shouldn’t bother - use Facebook or other channels to find carers instead.**update: developer contacted me and said I should have contacted them via the help button on the app and I would have received a full refund. I did contact them and received no response. **

*amended review* : 3 stars instead of 1 because the support team has been genuinely incredibly helpful in resolving my aforementioned issues about my membership situation. My issues lie 100% with the app itself. In terms of usability, the app does not work on new phones due to screen space, which is odd because phones with this type of screen are not new anymore. Whenever I receive a notification from the app and click on it, no matter if I get to the notification immediately or not, there is nothing in the app reflecting the notification. The app itself has caused me a lot of frustration as it has poor UI. I really appreciate the people behind the support for this app, and I hope that whoever designs the app and how the user interacts with the app takes the issues with usability on board.