Juniper Support Portal 4+

Manage Juniper Support cases‪.‬

Juniper Networks Inc.

    • Free

Screenshots

Description

Get the latest updates, troubleshoot, and manage your Juniper Support cases and RMAs on the go with the Juniper Support Portal Mobile app.

With the JSP Mobile app, Juniper Support customers can:
• Create, manage, and close cases and RMAs
• Receive push notifications for case and RMA activity
• Browse and search the Knowledge Base for answers and information
• Chat with live support 24/7
• View and join case meetings
• View assets and service contracts

Whether you need assistance while away from your desk or you need a second interface while troubleshooting your Juniper installation, the Juniper Support Portal Mobile app is here at your fingertips to assist you wherever you are.

Juniper customers will need an active Support contract and account to use the JSP Mobile app.

What’s New

Version 12.6

We work hard to constantly improve your experience. In this version, you'll experience bug fixes and improved app performance.

App Privacy

The developer, Juniper Networks Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • User Content
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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