JW Library 4+

Hello. I’ve just updated to the latest version(11.6). When I open the app, I get the message “This app is no longer shared with you. To use it, you must buy it from the App Store.”
In the App Store, all I can do is open the app. I cannot redownload/purchase it. When I open it from the App Store, I get the same message as above and cannot open the app. So I’m no longer able to use/open the app. Please help. Thank you.🙂

Hello again. I’ve fixed the problem. For some reason, after downloading the updated app(11.6) from the App Store, I seemed to have the old version(11.5) still on my iPad. So when I tried to open the app, the old version(11.5) was no longer available and hence the message mentioned above. But when I went to the App Store, it recognised that 11.6 had been downloaded which is why I I was only able to “open” the app and not update it again.
To fix the problem, I had to “offload” the app (NOT “delete” the app) in settings (go to ‘general’, ‘iPad storage’, and select ‘JW Library’, ‘offload app’), then re-download the app, which then updated it to latest version(11.6). Doing it this way, I was able to open and use the app again and keep all the data that was saved on the app, without loosing it. If anyone has the same issue that I had, this process will hopefully solve the problem.😀

Thank you for all the hard work brothers. It is a wonderful app. It is so good to have everything in one place. I especially like the new "Notes" feature. I was hoping for so long for this feature and was so excited when it was announced. I couldn't wait to update it.

I have had one problem (which I suspect could be my device) but I thought I'd float it in case it's a bug. When in Life and Ministry I've found that if I'm in Spiritual Gems or Treasures from God's Word and I've just looked up a scripture in the source material, when I try to go back using the back key I often get an error message to the effect that there is no study content available and I have to back key again and exit to the main meeting page. I'm finding the error is cumulative requiring me to do a restart of my phone to clear it. I'm reluctant to delete the app and reinstall as I don't want to have to re-download stuff. It may just be my phone is getting old and the firmware is buggy.

Dear Brothers,
Thank you so much for all the hard work on this amazing app! Jehovah is really directing the work and it just keeps getting better! As a mum I have noticed the new features to change the speed of the children’s song in the videos section by tapping in the screen and also the ability to repeat the song the same way. May I respectfully suggest a ‘lock screen’ option be made available for young children. I give my young son the phone to hold to watch a couple of his favourite song videos and as he touches the screen it replays the song or changes the speed the instant he touches it. A lock screen option would be amazing so that young ones can hold a phone/iPad and watch without it changing anything.
Many thanks to you hard working family of Jehovah!