Get your chicken fix anywhere, anytime on the KFC App, it’s a magical place where dreams come true (assuming, like us, you dream about fried chicken).
Haven’t hit that download button yet? Fine, here’s our elevator pitch….
PROMOS & REWARDS
Winner, winner, chicken dinner! Keep up with offers in the app, including some just for you.
CUSTOMISE YOUR ORDER
Be a lil extra and get your meal just how you like it. Add bacon? Easy. More mayo? Done.
BUILD YOUR OWN BUCKET
Can’t find a shared meal on our menu that hits the mark? No worries – just build your own! Perfect for when you’re eating with mates or the fam.
QUICK REORDER & FAVOURITES
Creature of habit? We’ve made your life easy with quick reorders straight from the Home screen.
GET IT YOUR WAY
Get your KFC delivered to your door or order ahead and pick up whenever you like by checking in on arrival at the restaurant.
It’s still important we all do what we can to stay contactless. Ordering your favourite KFC items to pick up safely in store, or via the Drive Thru is easy-peasy.
SAFE, SECURE & HASSLE FREE
We’ve got your back with a one-time login code sent via SMS to your phone. Safe as.
Choose from Mastercard (debit, credit), Visa (debit, credit), Google Pay, Apple Pay and PayPal.
Hit up our socials:
MySpace: What is this, 2006?
Need more KFC in your life? Check out our website: www.kfc.com.au
If you're still reading this, you're doing it wrong. Just download the app already!
Did someone say KFC App update?
We're back with some tasty fixes to make your KFC experience even better.
This latest update includes bug fixes and various improvements to promotions, delivery ordering and order tracking.
We're committed to providing you with the best KFC experience. Please keep leaving your feedback - we read it all - so we can continue improving your ordering experience.
Ratings and Reviews
Experienced a bug where order went to wrong store
I think I experienced a bug in this app today. The previous time I used the app, I ordered from a different store because the one I usually order from isn’t open for dinner. After picking up my previous order, I went into the app and changed the store back to the store I usually order from so I didn’t mistakenly order from the wrong store when I next ordered.
Then today, I opened the app, it prompted me to confirm I wanted to order from my usual store, which I acknowledged. I then proceeded to order and confirmed it was ordering from my usual store at every step. After submitting the order and confirming I was picking up my order, I noticed the app indicated the order had been placed with the store I had previously ordered from (this was later confirmed in the confirmation email). I immediately cancelled my order.
I then took a chance and ordered again but, as repeating the same action and expecting a different result is the act of insanity, at the payment screen, even though my usual store was displayed, I clicked change and chose my usual store again before submitting the order and upon confirming I was picking up the order, the app indicated the order had been placed with the usual store and the email confirmation confirmed this and I had no problems collecting the second order.
Easy and way better than Macca's app.
After using the Macca's app I am so grateful for this one. And I appreciate y'all responding to my previous review. I would love it if you added the wicked wings dinner pack as an app option - my fav and in my opinion one of the better quality options. I kind of hate how when you pick a store to go to you get a zoomed in map. Once you put your default/favorite sites in, you should lock it in state/region so it's not hard to find other close stores (with an option to manually switch of course).
Things you do well: able to pay at the counter (drive through option), customisable meals, special offers, speedy meals.
Things I would like: the wicked wings dinner pack, able to add my receipt thing so I don't have to change it at the counter, maybe a comment box just so I can ask for things beforehand), maybe a PayPal option?
Edit: seriously a comment box. I feel sorry for the poor girl that add to in my request
WASTE of TIME
Please save yourself the absolutely god awful experience of this app. I decided to do something different and try KFC’s new app, marketed to me as a ‘fast’ and ‘easy’ way of getting my food. I was intrigued. I was hopeful. Oh boy, was I wrong.
After spending about 20 minutes in the application trying to get my order correct, I finally managed to customise my dipping sauces and add my sides without the entire app collapsing in on itself. Supposedly, I’d receive my order in about a half hour. About 30 minutes later I checked on my order, only to find that it had been cancelled by the restaurant due to a ‘miscommunication regarding the details of my order’. I also had numerous texts telling me completely different things, one said to wait while another driver was being found, while the other told me to call kfc! I ended up having to call the delivery support number, which took me to a Doordash call centre.
This entire endeavour took about an hour, and at the end of it I was left hungry and extremely annoyed. I also now have to wait five business days for my refund to process. Then, I opened UberEats and ordered maccas. Within 20 minutes of ordering, it was sitting at my front door. This is why MacDonald’s outperforms KFC. I really didn’t think delivering food was that difficult, but man, KFC is doing it VERY wrong.
Data Used to Track You
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Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
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The following data may be collected but it is not linked to your identity:
- Financial Info
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- KENTUCKY FRIED CHICKEN PTY LTD
- 74.9 MB
- Food & Drink
- Requires iOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Age Rating
- This app may use your location even when it isn't open, which can decrease battery life.
- © 2023 KENTUCKY FRIED CHICKEN PTY LTD