KM Smart Assist 4+

Professional A/V Communication

oculavis

    • Free

Screenshots

Description

Short downtimes and an optimum process control are essential for economical production. Due to the increasing complexity, maintenance personnel and technicians need the support of experts from headquarters or from suppliers who often have to travel long distances in order to be able to provide assistance on site.
With Smart Support KraussMaffei has now created an innovative solution for bringing experts to the plant on an ad-hoc basis. Using a bidirectional audio and video connection, the expert guides the technician and sees everything he sees.
This makes it possible:
- faster troubleshooting
- increase in productivity, availability and quality
- reduction of maintenance costs

What’s New

Version 16.0.0

- Next-Gen Communication: Our new call interface makes mobile communication via smartphones and tablets better than ever before.
- Enhanced Case Creation: External users, such as customers, can now create cases with photos and videos.
- Digital Handwritten Signatures: Maintenance, inspections, and service tasks can now be completed with a digital handwritten signature.
- Optimized Chats: The new chat features offer improved organization and a practical search function.

App Privacy

The developer, oculavis, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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