Lensa AI: photo & video editor 4+

OMGGG LOVE 💕💕

READ THIS >>> THIS APP IS REALLY GOOD!! I'm so glad you don't have to pay to use the app, although there's locked features you have to pay but you can do most things and it's so wonderful!! I especially love how you can make your photos in cartoon! 💗I LOVE LOVE LOVE this app I will be using everyday!! I would DEFINITELY recommend if you like editing or seeing photos in different style.

TO THE DEVELOPERS:
Thank you so much for making this app!! It's really amazing and I'm so happy now I have an app to change my photos with!! Keep doing what your doing cause I don't think I'll ever be deleting this app!! 💗

Free trial needs to be more clear

I was first introduced to this app on the social medias as the avatars (which is what we’re all interested in) look really cool. On the App Store there is no explanation that the magic avatars aren’t included in the free trial which Is really unfortunate. It feels deliberate which has made me less inclined to purchase. I understand the expenses involved and for a company to survive they need to profit, totally understandable, however! I don’t know how well the Avatars will come out and the fact it’s a all or nothing situation since you have to pay every time and from what I gather, you can’t edit these once produced. You would need to pay again and again. This completely puts me off the app and will probably delete the app as I can’t use the feature I was looking for without paying for it. Seems to defeat the purpose of the free trial when you it’s blatantly not. Your others features you have doesn’t warrant a subscription as other apps do it it better for cheaper or actually free. It would make a lot more sense to allow the free trial to have a one time magic avatars option and If you loved it then you would pay for additional. I’m sure people would me much more accepting of that like myself. I’m sure this app would be awesome, I’m just not willing to risk it just in case I don’t like it. I’m not made of money, especially the way the worlds going right now. A bit of a shame really.

(SOLVED)Can’t figure out how to cancel the free trial

EDIT: the free trial expires on its own and doesn’t require you to unsubscribe before it’s ended, and Customer service got back to me a few days later with a link after I had already figured it out. The app would be cool if it didn’t bug out.

OG REVIEW(I downloaded the app and agreed to a free trial and thought cool, it’s easy to cancel subscriptions through Apple settings. After the app bugged out and shut down every time I used it I decided it wasn’t worth it. I went to find the app under subscriptions and Lo and behold- no cancel subscription option. An email to Apple seems to be my only option, or maybe I need to sign up and make an account just to cancel the free trial. It’s a lot of hassle for someone wanting to try something out. It’s going to take a longer time cancelling the free trial that it has testing out the app. Im sure it’s great for many people, but this user navigation experience is 1 star. If I find necessary info that is accessible I’ll delete this review and adjust based on customer service if I receive any.)

Developer Response ,

Thank you for the review! Your subscription can be managed from your Apple ID. Here's a tutorial from Apple Support on how to do that: https://support.apple.com/en-gb/HT202039. If you don't find a subscription there, it may be that you didn't finish signing up for one. Check if subscription-only features are available to you in the app or just reach out to our team via Lensa Settings → Send feedback, we will help you to solve this issue 🤍