Lime - #RideGreen 4+

I love the idea and I love the product, But!

I would be using lime everyday if it would except my card details I’ve tried 5+ times to put money into the app but it loads then refreshes to the home page without giving any information and I have to re-enter my card details etc. I have used the same card previously a few months ago and when I made a plan to ride with lime (which I was depending on to get somewhere) I just couldn’t make it work.
But if you are able to make the bikes work, they are amazing, convenient and fun!

I love lime because it’s fun and it is a good way of socialising for a very low and affordable price. What’s been the issue lately is that I haven’t been able to ride for a full day without the constant need of thinking about how much time I’ve got left before my ride pass ends. I used to use the 24 hour ride pass which was great because I had no interruptions and it lasted me the entire day. You’ve now removed the 24 hour pass and have given the option which is the 240 minute ride pass which gives a lot less time and is more than double the price than the 24 hour ride pass was. I’ve now got to pay more for less time, doesn’t make sense right?

I originally switched from Neuron to Lime because Neuron was just way too expensive for me and it didn’t seem like they had many benefits for the buyer. So I checked out Lime and saw the 24 hour ride pass and went wow… that’s an amazing deal. That ride pass was the reason that I switched to Lime and probably the reason for a lot of other people too. Please bring back the 24 hour ride pass so that myself and others can ride comfortably and stress free for only a very low price.

I like Lime scooters... they are handy for getting around and I think they are well priced. However, it is frustrating to see a scooter in the app, walk towards it and have it disappear as you get close only to have to find another one and have the same thing happen. There should be an option to reserve the scooter to stop this futility.
Also, the scanner in the app does not work at night unless you are right under a street light. And if you try to wheel the scooter a short way along the road to get it under a street light it screeches at you - which is very loud in a suburban street and no doubt the bane of any parent trying to get little ones to sleep. I tried to use the torch on my phone but as soon as I opened the app it shut off the torch - perhaps the app could be fixed to allow these to work together for people who want to get a scooter home after dark.