iPhone Screenshots

Description

Unlock your ride and your city with Lime, the #1 electric scooter and bike sharing app. Our micro-mobility solutions, including dock-free rental bikes, e-assist bikes and electric scooters, are available anytime to get you across town or across campus. Simply tap to find a ride near you, scan the code to unlock it and go!

With Lime, you’ll never have to worry about traffic or finding a parking station, and you can leave your ride safely at your destination for a fraction of the cost of a taxi or a ride share. Have fun, connect with your community and get where you’re going in style. Lime is your ride anytime!

Download the app and get started today!

How Lime works:

- Open the app to find a nearby Lime-S (electric scooter), Lime-E (e-assist bike), LimeBike on the map
- Unlock your ride by scanning the QR code or entering the ID
- Take a fun, healthy and affordable ride to your destination
- Once you’ve arrived, park and lock your ride safely out of the way of foot traffic

Use Lime for:

- Your morning/evening commute
- Rides with friends
- Rides to/from public transit stations
- Rides to/from class
- Taking an urban adventure
- Travel and tourist groups
- Date nights
- When you want to explore your city
- When your car or your bicycle is in the shop
- Anytime you want a fun, quick, convenient ride across town!

Want Lime in your city? Let us know by voting on our website!
https://www.li.me

What’s New

Version 2.49.1

Bug fixes and performance improvements

We update the app regularly to make your rider and juicer experience even better.

Love the app? Rate us! Your feedback keeps us running :-)

Question or suggestions? Tap Help in the Lime app

Ratings and Reviews

4.9 out of 5
61.6K Ratings

61.6K Ratings

Tinkimegan ,

Good but could be perfected

I like Lime scooters... they are handy for getting around and I think they are well priced. However, it is frustrating to see a scooter in the app, walk towards it and have it disappear as you get close only to have to find another one and have the same thing happen. There should be an option to reserve the scooter to stop this futility.
Also, the scanner in the app does not work at night unless you are right under a street light. And if you try to wheel the scooter a short way along the road to get it under a street light it screeches at you - which is very loud in a suburban street and no doubt the bane of any parent trying to get little ones to sleep. I tried to use the torch on my phone but as soon as I opened the app it shut off the torch - perhaps the app could be fixed to allow these to work together for people who want to get a scooter home after dark.

Waxed pop:) ,

Poor communication from the app to the bike leaves me out of pocket on holiday.

Flew into Sydney today and thought Lime was an excellent choice to explore the city.

Had a few issues with unlocking the bike due to a wheel spoke resting against the wheel lock on the bike.
In trying to unlock the bike, there was no indication that this was the case from the app, but after adjusting the rear wheel, the lock opened with no issue.
After finishing my journey, I’ve noticed that my account has been charged the correct amount, but also an extra $28 has been withdrawn from my bank account.
While I have no issue with preauthorisations, overdrawing a customer’s account without their knowledge due to a technical issue with the bike itself, as well as poor communication from the app to the bike, isn’t really fair.
I understand that in pre-adding balance to a Lime account bypasses preauthorisation stage, and this was suggested to me as a solution to the issue, but this wasn’t actually clarified until I had to call support.
Nowhere on my ride receipt does the preauthorisations show, and even if the money isn’t lost forever and will return to my account, I’m out of pocket while I’m on holiday, and the reimbursement will not be expected to return to my account until I’m home.

I would suggest a clear message to the customer so they’re aware of the preauthorisations, as well as fixing the hardware issue that caused the issue in the first place.

Eagles4Ever! ,

Idea is great but the app is a disaster!

The biggest problem with the app is help is unavailable. Any errors say to contact support but no contact information is available. The only phone number available is if the scooter is damaged but problems with locking, payments, anything else won’t let you contact support. The app is originally from the US so the only payment phone number was an overseas text to the US (we’re in Brisbane). If you’re just using the app for yourself, you will be frustrated but if you’re using for you and family, it’s a new level of frustration. I used my credit card for my wife and daughters and the system would not let us use the card on multiple devices. The app said to (you guessed it) contact support without telling you how to contact them. We literally wanted to give them money and they didn’t take it.

Information

Seller
Neutron Holdings. Inc.
Size
149.1 MB
Category
Travel
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English, Bulgarian, Czech, Danish, Dutch, French, German, Greek, Hebrew, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Spanish, Swedish, Turkish

Age Rating
Rated 4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
© 2019, Neutron Holdings, Inc.
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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