I purchased this app using REAL MONEY and have systematically seen it destroyed in quality since. The puzzles I have purchased with coins are no longer available because the developers have chosen to make them a subscription puzzle only the packs left which have also been purchased with coins are only half available because once you do the first five they’re subscription only. This is fraudulent advertising when they show the packs as having 20 or 30+ different puzzles but they DO NOT tell you that your 5000 coins will get you 5 puzzles or end up to be no puzzles when you don’t subscribe! This used to be a great app, but seriously there also is now just so many pop ups in the game when you’re trying to start a new puzzle, check a different challenge or something similar. I have literally just counted 7 things I have had to tick off and it wasn’t the end of them because I just cracked it and left the whole app altogether. I don’t want things shoved in my face that keep changing how to turn them off or dismiss them only to get faced with another, or be unable to dismiss at all so you have to exit the whole game when all you want to do is do the dammed jigsaw! I don’t bother playing this everyday like I used to, because I do these things for downtime from stress and now it just creates more stress in a different way. DO YOURSELF A FAVOUR AND FIND ANOTHER PUZZLE GAME THATS STILL QUALITY BUT HAS HONEST PLAYABILITY. DO NOT PAY FOR THIS ONE
Hi! Thank you for taking a moment to contact us 🧩 We are extremely sorry that our app disappointed you and made you feel this way 😢 We want to clarify that all the puzzles in the packs that you buy with real money or game coins are available to you. They should not be locked. However, some free puzzle packs contain VIP puzzles that can be played only with the subscription. You are not charged for downloading such packs. They are free to download for all players 🙌 Regarding in-game events, we try to make our app more diverse and fun for our players, and events help earn extra rewards for solving puzzles. However, we understand that some players prefer a simpler experience. That's why it is possible to cancel your participation in a new event by tapping the exit button on the event window 🧩 If you have any further questions or need help, please contact us via the app so we can help you 🌸 For this, tap on the Settings Wheel icon in the upper right corner — About — Contact us. Again, thank you for sharing your thoughts, and we hope to regain your trust and continue providing you with enjoyable puzzles 💕