Medibank Live Better 4+

Live better, get rewarded

Sprout Wellness Solutions Inc.

    • #71 in Health & Fitness
    • 4.6 • 19.6K Ratings
    • Free

Description

You can earn rewards simply for living better. Track healthy actions, shop with our partners or visit a Members’ Choice Advantage dentist or optical provider - there are many ways to earn rewards, you can get involved no matter your lifestyle.

REDEEM GREAT REWARDS

Medibank Live Better is all about inspiring a healthier and happier lifestyle. That's why eligible Medibank members with hospital or extras cover can use Live Better Points to redeem rewards like:
- savings on their health cover
- getting more on their extras cover like a remedial massage or physio service
- gift cards and more from our health and wellbeing partners including Apple, adidas, Amcal Pharmacy, Fitbit, onsport.com.au and more.

EARN LIVE BETTER POINTS THE WAY THAT SUITS YOU

Track healthy actions you already do and complete bonus point challenges – it can be as simple as going for a walk, drinking water or getting a good night's sleep. Live Better allows you to track a wide range of everyday healthy actions to make sure you can get involved no matter your fitness level or your interests or objectives. Link with apps and devices you already use like Apple Health, Google Fit, Fitbit, Garmin and Strava to make tracking your activity even easier or simply track your progress directly into the Live Better app.

You could earn more points as an eligible Medibank member:
- by visiting a Members’ Choice Advantage dentist for an annual dental check-up
- by visiting Specsavers, our Members’ Choice Advantage optical provider, to purchase prescription optical goods
- for every dollar you spend when making eligible purchases with our well-known health and wellbeing partners (terms and conditions apply).

TO USE THE APP YOU’LL NEED:

- to be running iOS 12.0 or above
- to be 18 years old or over
- a valid Australian residential address.

TO EARN LIVE BETTER POINTS AND REDEEM REWARDS:

- you must be an eligible Medibank member with hospital cover, extras cover or hospital or extras cover and be up-to-date with premium payments. Excludes members with Overseas Visitor health cover, Working Visa health cover, Overseas Student Health Cover (OSHC), Ambulance only cover, ahm covers and other selected covers
- you must have signed up to Medibank Live Better with ‘My Medibank’ or have linked your MyMedibank account with your Live Better account.

Additional terms and conditions may apply to earning points depending on your chosen earning activity, and to redemption of rewards depending on your chosen reward.

Live Better Management Pty Ltd, ACN 003 457 289 has entered into commercial arrangements with Medibank Live Better program partners and may receive commissions.

Read full program T&Cs here: medibank.com.au/livebetter/rewards/terms/.

What’s New

Version 4.13.0.26

- Speed and performance improvements
- General improvements and bug fixes

Ratings and Reviews

4.6 out of 5
19.6K Ratings

19.6K Ratings

OniPoloni ,

So sloooooooow!!

This app is ridiculously slow. I’ve just tried to add my activities for today and it took about 45 minutes. I had to close and reopen the app about 6 times. So much for my enjoyable walk!
It also chewed through my battery. It went through 40% of my iPhone battery when I added today’s data and selecting new challenges for the week. Only other thing it was doing was playing music that’s on my phone (not streaming).
Please fix this so it can be an enjoyable experience again! It’s a great concept, especially once I worked out how to earn decent points.
One other issue- how does it calculate a wellness score?? I am one of the fittest people I know, I eat a balanced diet, rarely drink, don’t smoke, socialise with friends and family etc... yet my score is ‘below average for me age and gender’!?!?! Not sure I could be doing any more. 🤔

Developer Response ,

Hi OniPoloni, thanks for your review and for taking the time to pass on your feedback. Our team are working on improving the App to create a faster and friendlier service for our users.

Your wellbeing score is calculated based on the answers you provided in the wellbeing survey. Your answers are compared to those of millions of other people in the same age and gender category as you. Please be assured, the score does change and will automatically update each month according to the information you enter into the App.
Thanks for taking the time to provide your feedback, Nikki

Unfilled Potential ,

I was wrong!!! They do really care!!

I wrote a review ripping these guys for their lack of customer support. As you might expect, it got their attention. As it turns out, there was a technical glitch in their app that prevented in-app communication with my email address. Once this was discovered, they have gone far and beyond to rectify the situation and look after me. I would have to say, this has been the best customer remediation I’ve ever received. So I am updating my review. They deserve it.

Word to the wise... if you’re not hearing back from the team, send them an email directly. Perhaps your email extension is like mine and doesn’t go through.

Developer Response ,

Hey Greg, Thank you so much for your 5 star review! The team and I are really pleased that we could assist you with your concerns about the Live Better app! Please do not hesitate to let us know if you have any other questions or enquiries about Live Better. - Kindly, Katrina.

lauramorrisby ,

Motivating but could use some improvements

I use the app every day and I really like it. It motivates me and helps me reflect on all the good things that I do for myself during the day. However tracking the actions is unclear. For actions such as “had 8 or more glasses of water” I don’t know whether to put 1 or 8. If I put 1 it is not very many credits which seems silly because drinking 8 glasses of water is a pretty good achievement IMO. But if I put 8 that’s a lot of credits and I definitely haven’t had 64 glasses of water. The other thing that annoys me is that it doesn’t automatically add mediation into my tracking I have Apple health connected to this app and headspace connected to Apple health so my mindful minutes should be counted on the Live Better app without me having to add them in. Just a couple of suggestions. Hope that makes sense! Cheers

Developer Response ,

Hey Laura, Thank you for your review and for providing your feedback. We have left the tracking to our member's discretion, however we would consider having 8 glasses of water to be '1' action when tracking this activity. Thanks again for your review, we really appreciate it. - Kindly, Katrina.

App Privacy

The developer, Sprout Wellness Solutions Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Contact Info
  • User Content
  • Identifiers
  • Sensitive Info
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Contact Info
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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