Meetup: Social Events & Groups 12+

Love this app, it gives you access to so many interesting clubs. The only thing I find annoying, is every now and again you have to sign in on your phone. I would think once it recognises a device that you are using it could be programmed to remember that as a safe device. Also on my recent attempts to get help with not being able to sign it, I found it very frustrating as I seemed to go around in circles and had to fill in all the required information several times on the same site and even then wasn't confident it was successful.

Once I was contacted by your representative I found the service worked smoothly.

But the most frustrating is the first issue I've mentioned.

Hi there!

Thank you for your review!

Please try following these instructions to troubleshoot issues on the Meetup app: https://meetu.ps/3lh7x6. If you would like to provide us with more information about the problem, please email us at iossupport@meetup.com.

The team behind Meetup never seem to do any testing before going live with updates with the result that important functions disappear or can’t be used. Today I turned up as the organiser of an event to find I could no longer mark attendees as ‘paid’, ‘didn’t go’, ‘no show’ or edit their guest numbers on the app. Working as normal on the web page version but broken on the app. Was working fine on Wednesday. This is the eighth issue in the last 18 months or so. Last month all my expenses data from before November 2019 disappeared (but not the income data!). This and other new technical issues with the money page that I reported were responded to with a ‘thanks for your suggestions’ ?????!!!!! Abysmal service to organisers paying a subscription.

And the robotic response I’ve just received confirms my review. Of course I have deleted and reinstalled the app - several times - to ensure I have the latest version. After being a subscriber for 7 years and living through the ongoing poor rollout of updates I don’t need that ‘advice’. And it is a waste of time sending through a fault report. It takes weeks sometimes for a response and then it is usually facile - like the last one ‘thanks for your suggestion’.

Hi there, please follow the steps listed in this Help Center article to troubleshoot issues on the Meetup app: https://meetu.ps/3lh7x6. If you would like to provide us with more information about the problem, please use this form to contact our Support team for assistance: https://meetu.ps/3lXLHq

I signed up for an event with a group that operate strangely, and I thought at first it was Meetup's fault spamming me, but it wasn't. I'm upgrading my 2 stars to 5 as apology.

The event was a Spanish language meetup by The Language Lovers. I then got spammed by 4-5 invitations a day for German, French, Cantonese, etc meetups, completely irrelevant to me. And requests for me to host my own meetups when I haven't even attended a single one yet to see how they are!

If Meetup could think of a way to help limit spam that would be great, or introduce a good way for one organisation to have separate sub-brands of events, it would be good in this case.

Hi Petey,

Thanks for the review!

We'll be happy to help you with this, but we first need to locate your account. Can you please write to us at iossupport@meetup.com?

We'll keep an eye out for your message.