Menulog – Courier 4+

Occasionally, Courier is average ⚙️

Menulog does an OKAY job creating a platform for their drivers to get out on delivery runs. I seldom use Courier, and only log on in spare time. I could not use this as a way to make full-time earnings. The issues are too much sometimes.
Issues include:
• needing to swipe twice to proceed to the next GUI while assigned to an order.
• Location access must be set to 'Always', otherwise the app will not work! I am constantly being reminded that Courier has been accessing my location in the background, when I have not opened the app for at least a week. 😵‍💫
• Sometimes the app will not notify the driver of an incoming order and will display a small banner for the request on screen. Without an aural cue, this makes Courier a distraction for drivers who must constantly scan the screen. PS sound was configured correctly in these instances.
• all issues aside, I enjoy this app. It is friendly and works well for most of the time. As a casual user, my only concern is the location access. Please amend this to only require 'While using the app'!!!

Developer Response ,

Hey jack_mcc, thanks for taking the time to list the issues you've had on the app. Usually reinstalling the app will get rid of any bugs that might prevent basic features from working. But just in case, our tech-team have been looped in for further investigation. We'd definitely love to know more about your experience, so hit us up at enquiries@menulog.com with the subject title, 'Courier App Review'. Thanks!

Works great but needs to be little bit more flexible

I’ve always made very good money not only during covid nd study periods but also after any time i was in need of extra money. Menulog always helps me well but yes a little bit earnings are deviating bcz so many people doing this now. I want courrier app to have continuous runs like 4 pm till 1 am and not small small shifts because sometimes I don’t get extensions and I’ve to sit empty for half an hour or if i get extension its not worth it to go other areas bvz after half n hr i hv to return to my area. But yes it’s still very good money , u can never get such decent pay with uber eats, menulog rewards very well to hard working drivers like me. And best thing u can choose ur preferable areas nd work accordingly nearby where u stay, unlike uber nd doordash which can throw u anywhere anytime. Menulog keeps u bounded in an area so u become area specialist with all streets mugged up in ur mind. I love it , but I HOPE I can make same amnt of money I was making before a year, it’s getting quiet in night times. Anyways for now m happy and to be honest I survived my whole student life only and only with menulog making what I always wanted or more than that, but never less. Thanks menulog for supporting me a lot, I owe u a lot.

Worst job and just a waste of time

I wish I could say everything I have to say in here. However this is the worst app to work with. You have to wait 1-3 hours just to get an order match and I don’t understand why, but after the Christmas 2021 , the app became way more worse, I have zero clue about it and the online chat team is mostly super rude. You start a run and wait for hours just to get a one order and if you work on this app as a full time job, then you better find another way to torture yourself. You wait for a whole day with full availability and you can only make maximum $100, also I hear people most of the times talk bad about menulog as well. Sometimes When you go to a restaurant , the people work there say, “there are so many menulog deliveries waiting to be picked up for hours now but no driver came” and you wait hours until they match you to an order while tens of them are waiting to be picked up. The service is purely bad and a waste of time, gas and energy, I’m happily quitting this job and when I see other reviews people wrote here , I feel like I’m not the only one to feel this way. Do it as a part time job maybe 3-4 days a week for less than 4 hours if you think this will do something, but other than that, just stay away form this courier app.

Developer Response ,

Hi ime_san, thanks for reaching out, we'd love to connect you with our dedicated courier experience team, so they assist you. If you reach out to couriers@menulog.com with the subject title 'Courier App Review' our team will follow up with you ASAP.