Mercedes me Adapter - the upgrade for your Mercedes-Benz!
Retrofit your vehicle with the Mercedes me Adapter and make use of the many functions offered by the Mercedes me Adapter App.
My Vehicle - your personalised dashboard
My Vehicle offers you a personalised point of entry into the connected world of Mercedes me. This area presents the full information on your vehicle, keeps you up to date on the latest information and serves as your launch platform for the extended cockpit.
Parking is a breeze
Parking Space finder displays a list of car parks in your vicinity, including opening and closing times. Park and Find remembers where you parked your car and can navigate you back there. You can set a reminder so you don’t overstay your time limit and can take a photo of the parking area as a reminder.
Statistics - Stay up to date on your personal driving data
How much have you spent on fuel in the past month or how many kilometres did you clock up on your last holiday? In the Statistics area you can keep tabs on all information relating to your journeys, refuelling and your personal Driver Score. You can categorise your journeys as Private or Business and use the practical Export function to file all the details.
Service - You can concentrate on what really matters, we will attend to the rest
No need for you to keep an eye on your mileage - we will keep you up to date on your vehicle's service status. When the next service is due, you can use the app to conveniently book your appointment for your preferred date and time online.
• Minimum version iOS 10.1
• Please do not refuse the Mercedes me Adapter app any of the required authorisations, as these are necessary for full use of all the functions.
• This app is optimised for the iPhone.
• This app and the appurtenant Mercedes me Adapter function only with Mercedes-Benz vehicles. An overview of supported models can be found at https://www.mercedes.me/adapter.
• The Mercedes me Adapter must be activated by a Mercedes-Benz service partner.
No need to worry about losing your recorded data: now you can simply transfer recorded trips and refuelling stops from your old smartphone to your new smartphone.
Enjoy the update! Your Mercedes me Adapter Team
Ratings and ReviewsSee All
Helpful and comprehensive information in general. Would be great if a heads up readout was available. One problem is that when the car is parked at my home, it shows up a couple of blocks away on the app.
Developer Response ,
Dear customer, thank you for your feedback. We continue to work on improving the app continuously. Best regards, Your Mercedes me Adapter Team
Australian edition has no meaningful functionality
So I rushed in and got an adaptor for my GL350 and E43, and promptly had my excitement crushed.
Firstly, what a tricky thing to get configured and working! You seem to only be able to pair if you plug the adaptor in when the engine is running, stick your head under in the footwell and wait for the blinking red light to go solid...any other sequence doesn’t work!
Secondly you need the dealer to do their config first, then you need to download the Mercedes me app first! Two apps to get one app working,
Thirdly the Apple Watch app doesn’t seem to work in Australia. I’ve tried two watches and two phones... tells me I have to set up the app! I have Mercedes, I have!
Fourthly there is no meaningful functionality. I can’t start my engine, I can’t unlock my doors, I can’t load locations from my phone to the car navigation - the web site says I should be able to, but nup
Finally what appalling lack of instructions and manuals. Everything is European or US focused and doesn’t apply to Australia. The dealer tried to help but no one had had training.
This is a great example of how not to roll out a new app, and from Mercedes of all people who are meant to be focused on quality. Very poor customer experience.
Developer Response ,
Thanks for your feedback. Sorry to hear you’re having trouble with the Adapter app. Please feel free to contact 1300 762 718 and one of our friendly team will be able to assist with your concerns. Please note that remote engine start, door locking/unlocking and send-to-navigation functions are only available for vehicles equipped with Mercedes me Connect (produced after December 2018). The Adapter is designed for older cars and includes different features such as parked vehicle locator, vehicle log, cockpit mode and refuelling statistics. The Mercedes-Benz website (www.mercedes-benz.com.au) has more information about the Adapter (under the ‘Being an Owner’ menu).
Not sure of the point of this app.
It tracks trips. Yeah, ok. So do apps such as REVER. There is no real practical functionality which has been espoused. Can’t start the car remotely. Cockpit info is mostly available on trip computer display. The app won’t assign locations to trip start and end. Have to do it manually. And I think it’s bogging down the Bluetooth connection as when it’s running streaming apps start and stop, stutter and the audio repeats itself. App in question is TuneIn Radio Pro. Works perfectly with my Jeep, though.
The setup required the dealer to help here.
And that’s another thing. What about privacy. Will this app send all car movements back to Mercedes?
Developer Response ,
Dear customer, thank you for your feedback. All trip data is stored solely on your mobile phone. Best regards, our Mercedes me Adapter team
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Mercedes-Benz AG
- 144 MB
Requires iOS 12.0 or later. Compatible with iPhone, iPad and iPod touch.
English, Arabic, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hungarian, Italian, Japanese, Korean, Lithuanian, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Thai, Turkish
- Age Rating
- This app may use your location even when it isn't open, which can decrease battery life.
- © 2016-2020 Mercedes-Benz AG. All rights reserved.
Up to six family members will be able to use this app with Family Sharing enabled.