With the Mercedes me app, you have direct access to your vehicle at all times. View current data like mileage or fuel level, track your vehicle’s location, or take action with features like Remote Start, Lock/Unlock and more.

The Mercedes me app at a glance:

Connected Car Services
Mercedes me provides a seamless link to your Mercedes-Benz vehicle with features that allow you to:
• Start your vehicle remotely, lock and unlock the doors or locate your vehicle on a map
• View current vehicle data, such as mileage, tire pressure, fuel level or battery charging level
• Search for an address in the app and send it to your vehicle’s navigation system

Assist & Concierge Services
For maintaining your vehicle and making the most of every journey, Mercedes me helps you:
• Receive prompt support in the case of accidents or breakdowns, and book service or maintenance appointments
• Enjoy personal assistance from a Mercedes-Benz Concierge, specially trained to assist you with reservations, purchases, turn-by-turn directions and more

Please note:
• Mercedes me connect services only work with 2019 or newer Mercedes-Benz vehicles (B-Class, Vans and smart excluded). The functions may vary depending on your vehicle's equipment and your subscription services
• To use the app, you also need an active, free-of-charge Mercedes me account (
• Continuous use of the GPS function in the background may reduce your battery running time considerably
• The Mercedes me app is designed to work with Apple devices including the Apple Watch

What’s New

Version 2.16.1

This release has following fixes and improvements:
• Sundown feature ( all phases )
• Hide Moovel icon in search bar when s2c is disabled.
• Fix incorrect Consumption data when the value is 0.0
• Fix Energizing Coach greyed out in MmA even when the service is activated
• Energizing Coach - Endless scanning for Garmin device until changing the mobile phone language
• Remove Send2Car functionality for NTG6 MED Vehicle without running navigation system

Have questions or need support? Please contact our App Support staff or email us at

Ratings and Reviews

2.0 out of 5
130 Ratings

130 Ratings

dgrintz ,

App not fully working

Contacted support submitted ticket now second day with limited functionality. App never started car from day one and only has minimal functionality in updating engine status and door statis etc.
Profile updates are hit and miss. I hope they fix this app as it has some really cool features I like.


Doesn’t work, no support.

With every update all our reviews are deleted but I’m going to keep re-submitting my review until this is fixed - the app does not work at all. No ability to connect to my car (brand new, fully specced 2019 CLA45 AMG), no functionality is available in the app at all. Nothing that is claimed in the app description can be accessed for our cars. The support email address haven’t responded to any of my requests for assistance in the past two months. This app has worked in the US and UK markets for years now, so why is it so hard to get it right for Aus? I’ll say it again - if the app can’t be used with brand new Australian spec cars, the app shouldn’t be in the iTunes Store, and shouldn’t be on all the advertising material for the vehicles!

Developer Response ,

Dear customer, we are very sorry to learn that you are having difficulty with the app. It seems like your vehicle is not properly paired with your user account. Please contact our customer care via phone 1300 762 718, we will do our best to assist you.

Jeweller Girl ,

Great support information

As with a few others I am perplexed at the negative reviews.
This app is so great! Can start my car with out touching it. Monitor tyre pressures, engine temperature amongst other great features.
Plan a trip via navigation before entering your car and turn on the engine and away you go.
So happy with this app that was not available in my previous cars
Thank you Mercedes Benz


Daimler AG
303.6 MB

Requires iOS 11.0 and watchOS 3.2 or later. Compatible with iPhone.


English, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hungarian, Italian, Japanese, Korean, Latvian, Lithuanian, Maltese, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish

Age Rating


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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