Microsoft Word 4+

With the constant crashes, productivity is compromised. Using the Apple Pencil to draw is extremely laggy, switching between colours is not instant and requires a 10 second wait. After, when trying to scroll through to read through the document, pages with ink do not load, it takes over a minute to load if it does but this is not always the case. The only way to resolve is to exit the app and reopen, and wait a minute per inked page. When adding comments, the app crashes every second comment while writing. Consequently what was written is lost. As long as you’re not using the draw function or comments function, the app works.

Would be good to see an additional function to change page colour.

However, because of how infuriating to use a crashing app, I can’t use this app until this is fixed otherwise, it will compromise time efficiency. What takes 30 minutes now takes 2 hours.

I purchased the new iPad Air 4, with keyboard folio, in order to take notes for my studies and have it synced with my iMac. This has not been as successful as I assumed it would be. The software regularly begins to lag, with typing delayed by seconds, sometimes each letter takes up to 3 seconds to appear. This is extremely inconvenient when taking notes, and typing out essays. This delay is not an issue on any other platform, even as I am typing now there is no issue, but when I return to Microsoft Word it is delayed.

After searching the internet to find solutions, of which I could find zero responses from Microsoft, the issue appears to have been ongoing for more than 5 years. Other user’s have suggested to “Reset Word” which clears all documents on the device. This works for a time, but the delay always returns. It is also not a viable solution, as to reset requires confirming that my documents have saved onto OneDrive, which requires me to check that I can access the documents on my iMac. When I am not at home, this is a risky choice to make, but it is almost impossible to type with the delay.

The Microsoft package is expensive, and this issue is not a small one. I would like this issue escalated. It appears many have tried, and failed, resorting to typing in the Apple notes app and later pasting and editing in Word. This is time consuming and not an effective resolution.

I’ve been using this app on a 2021 Ipad pro, and the lag is horrible. I’ve tried troublshooting by reinstalling the app multiple times, which was the only advice I could find on the microsoft help blog. (I’ve found many people with the exact same issues that I have had with this app seeking advice, and the only advice the help page offered was to try redownloading it, and, it might be the file size!) I have been working on miniscule files through onedrive, and have tried storing them purely on my Ipad and have had the same problems. Sometimes it takes 1-2 seconds for a click to register on the home tab, typing has unworkable lag, letters take 2 seconds to appear on the page. I have never encountered this delay on any other platform. Seems like this app is probably not optimised for the Ipad completely yet, which is a huge shame. Seems like these problems have been going on for years too so I’m losing faith that it will ever get better—very frustrating considering I use word on my MacBook and university computers regularly and sought an iPad for convenience.

Further, the number of command shortcuts available is limited, and the app just generally feels slow and clunky. There is limited integration between the app and useful programs like one note and the app is generally stripped of a lot of great features present in the normal version.

Genuinely considering making the jump to another platform.