Screenshots

Description

The Allianz Global Assistance Overseas Student Health Cover (OSHC) app enables international students studying in Australia to access OSHC member services via their mobile device.

Features include:
- view and update membership details
- find a doctor
- access information about your OSHC
- contact us.

This app is optimised for use within Australia. Some features will not function in other countries.

What’s New

Version 2.0.9

Change to Login Process and Registration (alignment with the new IH website)
New Find A Doctor functionality with improved Provider Network
Updated Claims Process
Minor Bug Fixes.

Ratings and Reviews

1.3 out of 5
89 Ratings

89 Ratings

OSHC IS THE WORST ,

FRUSTRATING APP/ Customer Service

If I could give a zero star rating I would. We have paid a fortune for Allianz OSHC, and the app/ online account performance has not only been atrocious, but very financially straining. As a health insurance company you would expect that their whole focus is helping their customers with the financial burden of health expenses. It is the OPPOSITE. We have recently had a baby and besides the costs of the child birth we have had complications that have racked up an unbearable amount of finances. We have had technical issues denying us access to our account online and on the app which creates a situation where we can’t lodge claims. The response we have gotten is simply sorry it is not working you will have to try again at a further date...in the meantime we will escalate it to IT and you will hear from them....we are still waiting to hear from them. FRUSTRATION is an understatement. This abhorrent service should be criminal. PLEASE HELP.

Faisal55 ,

THE WORST app ever

This app is THE WORST app you’ll ever come across. It’s sooooo cheaply designed. I have no idea what these people think creating such things!!!!!
Please, do your jobs correctly or leave things the way they are.
The app never saves your claims
The app never helps you when you forget your pin
The app doesn’t use the face recognition feature even though it claims that it uses the pin to make it easier next time when you sign in!!!!!!!!!!!!!!!!!!!

Tjipo84 ,

Phone Camera not functioning in the app

Of late I’m disappointed with this app. My phone takes pictures just fine but when I try to take a picture of my claim details while using this app it can’t seem to work. The camera loads but it’s all dark. It’s been weeks now. I literally have to call Allianz to lodge a claim. I have deleted the app and reinstalled it several times but nothing has changed. Phone/Camera works just fine with other apps Not sure if this could be something to do with the latest iOS 12 update as far as the camera and this app are concerned. Please look into that.

Information

Seller
AGA ASSISTANCE AUSTRALIA PTY LTD
Size
57.7 MB
Category
Medical
Compatibility

Requires iOS 8.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English

Age Rating
12+
Infrequent/Mild Medical/Treatment Information
Copyright
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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