My PT Hub is an online web and mobile application, enabling personal trainers & fitness professionals to manage their clients by creating customisable training and nutrition programmes, whilst tracking their progress and achievements.
My PT Hub has been designed by Fitness Professionals, for Fitness Professionals to make sure you get everything you need. You and your clients can access the software & app, anytime, anywhere from any device! Your clients can log their workouts, nutrition and upload progress photos, making it easy for you to track their achievements. So when we say everything, we mean everything!
IMPORTANT, PLEASE NOTE: This app is a companion app for your account on My PT Hub Web Application. An online account is required. If you're a client, ask your trainer for your account details so you can login to this app.
Bug Fixes and Performance Increases.
Ratings and Reviews
Love the app, but since the apple update the app crashes 2 seconds after opening it! I’ve tried restarting my phone and deleted the app and re-download, it still does the same thing!!
Horrendous Customer Service.
I paused my account for 3 months due to financial hardship associated with Covid. The 3 months was coming to a close, so I went online to see how to cancel my account. All the information said was to email the support team. So I did. I get an email back asking me if I’m sure I was to cancel - a little bit annoying but I understand businesses can be pushy sometimes. I reply explaining yes, I need to cancel due to stressful times and financial loss. 10 days later, a whole months payment comes out of my account for the next month! I emailed asking them to refund as I have cancelled and they emailed saying I needed to give 3 days notice. I have 10 days notice??? The money came out 10 days later??? Not to mention, not once was I ever communicated about this 3 days notice! The team on the other end of my emails, was barely apologetic and showed no empathy or sympathy.
Honestly baffling and so very upsetting during these stressful times.
Be wary when signing up to their subscription as they do not make it easy for you to cancel. Subscriptions are automatically renewed each year at a higher price with no invoice or written confirmation. There is no information on the site on how to cancel - all is says is to contact customer service. I contacted customer service prior to renewal asking to cancel subscription and was told it was cancelled but a payment came out the next day. When I emailed back I was told I need 30 written notice as per the service agreement which is nowhere to be found on the website. Frustrating dealing with businesses who have no transparency and poor customer service. Apart from that, the app is difficult to set up and use.
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The developer will be required to provide privacy details when they submit their next app update.
- Fitii LTD
- 194.9 MB
- Health & Fitness
- Requires iOS 9.0 or later.
- Requires iPadOS 9.0 or later.
- iPod touch
- Requires iOS 9.0 or later.
- Requires a Mac with Apple M1 chip and macOS 11.0 or later.
- Age Rating
- 17+ Unrestricted Web Access Frequent/Intense Medical/Treatment Information
- © Fitii Ltd
- In-App Purchases
- Monthly $16.49
- Yearly $149.99
Up to six family members will be able to use this app with Family Sharing enabled.