My Vodafone Australia 4+

Vodafone Hutchison Australia

    • Free



Stay on top of your plan or prepaid service with My Vodafone. View and pay bills, recharge your prepaid service, check your usage and update your account settings. Choose from multiple payment options on eligible purchases such as credit/debit card, voucher, PayPal, Apple Pay, Google Pay and Alipay.

Check your usage
See how much of your included data and international call minutes you have left.

Manage your plan
Pay your bill, change plans, manage direct debit, or view recent bills. You can also purchase add-ons.

Manage your prepaid service
Recharge your prepaid service and view your recharge history.

Manage your nbn™ service
Pay your bill, manage direct debit, or view recent bills. You can also check your installation appointment, activation date or track delivery of your modem.

The features of the app are subject to change. The app is free but download charges apply for downloading from the App Store. Non Vodafone customers can download the app however data charges will apply as per your plan rate. When accessing the app overseas, international roaming charges will apply. When on Wi-Fi, My Vodafone may not continuously update if you’ve logged out of the app.

What’s New

Version 4.5.6

This latest version includes:

• New Feature - Refer a Friend - Share your referral code and earn credit towards your account for each friend you refer to Vodafone.
• Improved Tobi Chat experience.
• Able to Reset Pin via Chat.
• General UI, performance improvements and bug fixes.

The My Vodafone app only works on iOS 13 or later, however for an optimum experience, its best to be on iOS 17.

Ratings and Reviews

1.5 out of 5
3.4K Ratings

3.4K Ratings

123craig1 ,

Why? After 2 years of updates nothing has changed

Over 2 years nothing has changed, bugs aren’t fixed and yet they have an update just about every month. It’s not user friendly when paying your bill. Hasn’t let you save your credit details and still it gives you outline of conditions of using the app while terms of use keeps on changing and if you don’t agree with them tracking you and don’t care about your privacy with third parties conditions you can’t use the app. Also they are starting to act like a collection agency to their on time paying customers who pays their bills on time by sending them a reminder on the actual day of the bill, to pay your bill or you’ll be charged a late fee of $15. No Australian businesses have ever been so rude! I’ve been with Vodafone since day one. But if they treat their loyal customers like this I’m changing once my contract has ended. Whoever is the billing manager who thought like they should treat their customers so rudely needs to be fired as they are a big liability to the company! Customs Relation Manager should step in. Uncle Scrooge is in the house and bringing out the whip to threaten customers to pay bills on time!! It makes you think why the updates when there is nothing new with any features to make life easier. In fact it makes it difficult to login every now and then.

Trepidations ,

Don’t update! Recent update, made annoying ap worse

I accidentally have auto updates- and now the ap NOT ONLY asks me for a freaking Link and send and click to even open the stupid ap- now it ALSO wants a pin just to CHECK my data useage!!? Why does that I do need to be locked down??? Sure - trying to change a plan- lock that down- but checking data??? And I’ve never USED a pin- if I had to give one at sign up - I entered the only possible pin- ONE TIME_ and it says “too many attempts try in 2hrs”… it’s not like the “break down “ is particularly that useful or thorough- it gives a figure per day that’s it. No websites no devices nothing- not really a security risk is it!! I can’t wait for this 2 year contract to end. I’m Leaving the moment I don’t get charged a leaving fee. Poor reception in most places in country- and now this Also the useage/used rings on the front page are not working it shows a full ring- indicating all used- but it’s only half used. And a second ring indicting time to go till end of the month is required. Preferably just outside/around the data ring… or not beside

Seems like I’m out of data…. With no way of topping up data
And not even the Voda phone ap or web site runs properly- I can’t even open the ap to find out/confirm I’m out of data! It won’t run it!
More superior providers let their own web site run at full speed- even when you’re out of data!!!
Just as well I have another phone that’s not Vodafone to find out!

Fluff 1020 ,

Noise on line and cu offs for NBN

I am not happy with Vodofone this last 12 mnths, I am continually having texts from NBN to say I may hav no connection, it happens regularly , say at 3 times a month, with/without notice plus noise in back ground of people talking, tools being dropped is awful

I am heartedly sick of it as work 3 mornings a week from home , not a good look after many many years with you and never a problem you will admit, account paid on time I have rid myself of dash c/wealth bank Dr debit they could not manage from my m/card plus others I took away from bank
Fir some unknown reason my phone, while talking on it, went black and enlarged it’s self with the green charging icon right full over screen, no communication till today from Tuesday/Wednesday, both iPad/l/top wouldn’t work
My provider now wants to charge $5 extra per month which I won’t pay , with loads of customers complaining so I have to go down to slower bpm and $5 less not a good look for iiNet/Westnet. as they have had many many complaints , Telstra/Optus hopeless plus one cannot understand the Filipino dialect, makes it very hard both on phone and shop to speak to an English speaking person!!!
Also I am sick to death of you sending textx to pay account at least twice per month and then thanking me for paying when I have and have not
I would respectfully advise you to cut line noise right off and stop wasting my time to have to read these texts please.

App Privacy

The developer, Vodafone Hutchison Australia, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Location

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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