
My Vodafone Australia 4+
Vodafone Hutchison Australia
-
- Free
Screenshots
Description
Stay on top of your plan or prepaid service with My Vodafone. View and pay bills, recharge your prepaid service, check your usage and update your account settings. Choose from multiple payment options on eligible purchases such as credit/debit card, voucher, PayPal, Apple Pay, Google Pay and Alipay.
Check your usage
See how much of your included data and international call minutes you have left.
Manage your plan
Pay your bill, change plans, manage direct debit, or view recent bills. You can also purchase add-ons.
Manage your prepaid service
Recharge your prepaid service and view your recharge history.
Manage your nbn™ service
Pay your bill, manage direct debit, or view recent bills. You can also check your installation appointment, activation date or track delivery of your modem.
The features of the app are subject to change. The app is free but download charges apply for downloading from the App Store. Non Vodafone customers can download the app however data charges will apply as per your plan rate. When accessing the app overseas, international roaming charges will apply. When on Wi-Fi, My Vodafone may not continuously update if you’ve logged out of the app.
What’s New
Version 4.11.0
This latest version includes:
• Bug fixes
The My Vodafone app only works on iOS 14 or later, however for an optimum experience, it's best to be on iOS 17.
Ratings and Reviews
Why? After 2 years of updates nothing has changed
Over 2 years nothing has changed, bugs aren’t fixed and yet they have an update just about every month. It’s not user friendly when paying your bill. Hasn’t let you save your credit details and still it gives you outline of conditions of using the app while terms of use keeps on changing and if you don’t agree with them tracking you and don’t care about your privacy with third parties conditions you can’t use the app. Also they are starting to act like a collection agency to their on time paying customers who pays their bills on time by sending them a reminder on the actual day of the bill, to pay your bill or you’ll be charged a late fee of $15. No Australian businesses have ever been so rude! I’ve been with Vodafone since day one. But if they treat their loyal customers like this I’m changing once my contract has ended. Whoever is the billing manager who thought like they should treat their customers so rudely needs to be fired as they are a big liability to the company! Customs Relation Manager should step in. Uncle Scrooge is in the house and bringing out the whip to threaten customers to pay bills on time!! It makes you think why the updates when there is nothing new with any features to make life easier. In fact it makes it difficult to login every now and then.
Actually crazy how shockingly bad this app is
Vodafone in general is absolute trash and this app is no better. Constant crashes, online chat doesn’t show responses half the time, to the point of being passed on 5 different times and having to uninstall/reinstall the app over 20 times trying to finish a conversation. Talking on the phone is obviously a complete waste of time as well when you just talk to offshore people that don’t even seem to be a part of Vodafone, let alone know how to fix basic problems or troubleshoot. I just wanted to upgrade my plan - the website kept crashing so I called. 3 different operators told me my plan was upgraded and all 3 times nothing was changed. The chat is just being verified 5 times and passed on between operators before crashing. I am starting to believe that this is actually their business strategy and the way they keep competitive is by spending $0 on improving their systems or customer support. Trash. TRASH. Honestly just avoid them it’s not worth the $5 a month savings or whatever
Developer Response ,
We'll make sure you can use the app whenever you need it. So we can check this out, send us an email at reviews@vodafone.com.au with any screenshots you have.
Noise on line and cu offs for NBN
I am not happy with Vodofone this last 12 mnths, I am continually having texts from NBN to say I may hav no connection, it happens regularly , say at 3 times a month, with/without notice plus noise in back ground of people talking, tools being dropped is awful
I am heartedly sick of it as work 3 mornings a week from home , not a good look after many many years with you and never a problem you will admit, account paid on time I have rid myself of dash c/wealth bank Dr debit they could not manage from my m/card plus others I took away from bank
Fir some unknown reason my phone, while talking on it, went black and enlarged it’s self with the green charging icon right full over screen, no communication till today from Tuesday/Wednesday, both iPad/l/top wouldn’t work
My provider now wants to charge $5 extra per month which I won’t pay , with loads of customers complaining so I have to go down to slower bpm and $5 less not a good look for iiNet/Westnet. as they have had many many complaints , Telstra/Optus hopeless plus one cannot understand the Filipino dialect, makes it very hard both on phone and shop to speak to an English speaking person!!!
Also I am sick to death of you sending textx to pay account at least twice per month and then thanking me for paying when I have and have not
I would respectfully advise you to cut line noise right off and stop wasting my time to have to read these texts please.
App Privacy
The developer, Vodafone Hutchison Australia, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Location
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Vodafone Hutchison Australia Pty Limited
- Size
- 118.4 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 14.0 or later.
- iPad
- Requires iPadOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2021 Vodafone Hutchison Australia
- Price
- Free