My Vodafone Australia 4+

Vodafone Hutchison Australia

    • Free

Screenshots

Description

Stay on top of your plan or prepaid service with My Vodafone. View and pay bills, recharge your prepaid service, check your usage and update your account settings.

Check your usage
See how much of your included data and international call minutes you have left.

Manage your plan
Pay your bill, change plans, manage direct debit, or view recent bills. You can also purchase add-ons.

Manage your prepaid service
Recharge your prepaid service using a credit card, voucher or PayPal. You can also view your recharge history.

Manage your nbn™ service
Pay your bill, manage direct debit, or view recent bills. You can also check your installation appointment, activation date or track delivery of your modem.

The features of the app are subject to change. The app is free but download charges apply for downloading from the App Store. Non Vodafone customers can download the app however data charges will apply as per your plan rate. When accessing the app overseas, international roaming charges will apply. When on Wi-Fi, My Vodafone may not continuously update if you’ve logged out of the app.

What’s New

Version 4.3.7

This latest version includes:

• Enhancements to stability and security

• General UI, performance improvements and bug fixes

The My Vodafone app only works on iOS 11 or later, however for an optimum experience, it's best to be on iOS 15.

Ratings and Reviews

1.5 out of 5
968 Ratings

968 Ratings

123craig1 ,

Why? After 2 years of updates nothing has changed

Over 2 years nothing has changed, bugs aren’t fixed and yet they have an update just about every month. It’s not user friendly when paying your bill. Hasn’t let you save your credit details and still it gives you outline of conditions of using the app while terms of use keeps on changing and if you don’t agree with them tracking you and don’t care about your privacy with third parties conditions you can’t use the app. Also they are starting to act like a collection agency to their on time paying customers who pays their bills on time by sending them a reminder on the actual day of the bill, to pay your bill or you’ll be charged a late fee of $15. No Australian businesses have ever been so rude! I’ve been with Vodafone since day one. But if they treat their loyal customers like this I’m changing once my contract has ended. Whoever is the billing manager who thought like they should treat their customers so rudely needs to be fired as they are a big liability to the company! Customs Relation Manager should step in. Uncle Scrooge is in the house and bringing out the whip to threaten customers to pay bills on time!! It makes you think why the updates when there is nothing new with any features to make life easier. In fact it makes it difficult to login every now and then.

NicCantLogin ,

Can’t login to my own account

I have been with Vodafone since 1997, I have no issues with the actual phone service, but for months now I can’t log into my own account! If you insist on sending a link so we can login, make sure it is going to work. Just give me my password back so I can see my own account. I mean, it is my account after all. What is the point if I can’t login? I was overseas and was very frustrated when I couldn’t look up to see how many days I had activated roaming. Very poor service, I have tried to get this fixed on 3 occasions with the service team, but they just want to keep you waiting on the phone while they check things out, I told them it’s not just my account, I had friends try to login to their account with the same problem. So why insist that I waste my day sitting on hold while you tinker in the background? Just fix your app!!!

Fonsy1 ,

This app is getting worse

Tried several times to login….. didn’t get the link or wrong link or link expired……. So many excuses for an app that is not working…… and it supposed to work even better with the latest update…. Vodafone are you up to the game and show the world you are better or it is the other way around…. This is the worse app ever to log into an account…. Belong to the trash!!!! And get someone else to get this app right….. look at the ratings and reviews! There is not one person that likes the app! Another thing…… you can write whatever you want, Vodafone is not listening to your complaints. As long as you pay your bills, that’s what they are worried about……… I feel like switching provider, just for that reason…..

App Privacy

The developer, Vodafone Hutchison Australia, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Location

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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