MyCOAST 4+

Coastline Credit Union Ltd

Designed for iPad

    • 2.7 • 24 Ratings
    • Free

Screenshots

Description

For over 50 years, Coastline have existed to help people with their financial wellbeing.
The MyCOAST App provides you with real time, secure access to your accounts 24/7, almost anywhere, in the palm of your hand.

So, what do you get in MyCOAST?
• Secure second factor authentication required for registration
• Instant access to your accounts with either a simple access code or either TouchID or FaceID option after registration
• Perform transfers between your local accounts
• Perform transfers to other members or to accounts external to Coastline
• Perform real time transfers using the new Osko® payment services using the National Payments Platform (NPP)
• Create and maintain your PayID® registrations for the new Osko® Service
• Perform BPAY® Payments
• Add New Payee information to allow recurring payments to be made effortlessly
• Multiple contact options including quick links for phone, email, secure mail, and social media access
• Activate new or replacement Coastline Visa® Debit or Credit Cards
• Change your card PIN or lock your card by marking it Lost/Stolen
• Access promotional information or view major events by reviewing our Offers
• View Uncleared Funds
• Secure Travel Notifications
• Open a new Account
• Change Account Nicknames
• View & manage eStatements
• Update Contact & Address Details
• Timeout Settings
• Send and receive secure messages
• View Session History
• Manage Transaction Limits
• Update Personal Details
• Receive alerts for:
o New device registration
o New secure message
o Direct Credits
o Direct Debits
o Overdue Card or Loan Repayment
o Card or Loan Repayment Coming Due

Some of these features above are available without logging into the app – you only need to login when authentication is required.

A few things to remember when using our MyCOAST App:
• Don't use access codes which would be easily guessed such as your name, date of birth, phone numbers or repeated letter and/or numbers or sequences. eg 1111, 1234
• Don't save or store your MyCOAST access codes on your phone.
• You should not divulge your access code to any person or allow any person to watch you enter your password access code.

We do not charge a licence fee for the App; however you may incur data charges from your mobile network provider for both downloading and using the app on your mobile device.

We collect anonymous information on how you utilise the application to perform statistical analysis of aggregate user behaviour. We do not collect personal information about you. By installing this app, you are giving your consent.

What’s New

Version 4.2.6

- Improved User Interface
- Improved Look Who’s Charging
- Two Factor Authentication on Device Registration
- Send and Receive Secure Messages in App
- Set Account Nicknames

Ratings and Reviews

2.7 out of 5
24 Ratings

24 Ratings

Brigee61 ,

Frozen

It has Frozen & I can’t not access my account

Saffy66 ,

Now I can see who charged my credit card

The Look Who’s Charging update is the best thing I’ve seen on any banking app. I had a look at a credit card transaction I didn’t recognise and immediately saw the name, description and contact details of the company, which helped me confirm it was legitimate. I still want to see the colours fixed so loan balances aren’t showing as the hard to read white on yellow, but I’ve been told this will be fixed soon. Meanwhile kudos on this latest update, and I would respectfully advise those having issues with the app closing down that it’s more likely to be a device issue than an app issue. This app has saved me a few phone calls querying balances, charges, interest rates and withdrawal or transfer limits and the layout is very good. Easy to navigate. The only other thing I’d like to see is an easy way to delete BPAY and Pay Someone details. Many of these are now obsolete but I can’t see a way to remove them.

Developer Response ,

Hi Saffy66,

Thanks for the excellent feedback :)

We now offer loan redraw in the app, simply use the transfer function and select the destination account.

The next version of the app will have the colours re-considered due to the difficulty in seeing the white on yellow. Thanks for reporting this.

We also have a Contact Us section on the Menu where you can send us feedback or a Secure Message to discuss your accounts.

Cheers,
Connor,
Coastline Credit Union

AussieRareBreed ,

Crash!!!!

I can't even open the app anymore at all!!! It just crashes.
My guess is you apologise for the inconvenience, well apologising didn't help the last few people nor will it help me, how about fixing it! The Coastline credit union is the last bank anyone should choose if you require the convenience of an app. I haven't been able to pay bills or get a balance in a couple of months! You have about one more month to get your app working or I'm moving to Westpac, I believe their app works fine.

App Privacy

The developer, Coastline Credit Union Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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