MyFoxtel 4+

OK ... an update of my earlier assessment.

Still has the odd glitch, but I can now say it is superior to the predecessor Foxtel app. Has a better GUI, is faster and more responsive, has better program information screens, and is an overall improvement. Has the time and effort by the developers been worthwhile, or could they have simply improved the original app ... remains to be seen. (Although the original application often fell over when it was being updated ... often to the extent that the update was unusable. Hopefully this won't occur with this app.)

I appreciate the cricket coverage that Foxtel provides. I realise that the Ashes series is unavailable to Foxtel, but feel like you need to provide more international cricket coverage over the coming months, apart from the Vitality Blast.
There is a series between Afghanistan and Bangladesh that would be great to watch. When I contacted Foxtel about it, the reply I got said that it was “unavailable”. I’m not sure what that can possibly mean apart from thinking that you are not prepared to pay for it. There have been quite a few international fixtures that have been overlooked in the recent past, and it’s even more disappointing to find that Kayo seems to have extra content.
My daughter and I continually find that we get a “content unavailable” message in the middle of the night and it leaves us unable to stream anything. We follow the instructions on the Foxtel help page, but it doesn’t work. Probably because there’s nothing actually wrong at our end, but you are just offline. Which is annoying for shift workers.
So all in all I would have to say that Foxtel could do better.

Both are a load of rubbish…the app is not maintained to any particular standards…it often has wrong pictures relating to tv shows, you have to keep putting your favourite shows back on the app it doesn’t even recognise daylight saving..I’ve had problems since August 2022 and there are so many technical support working to supposedly fix the app it has got to the point where no one actually knows what has gone wrong…and I never get a proper update on the progress fitting it..in October 2023 it was synced with the IQ5 and the FTA and HD channel have all disappeared…the IQ5 has no indication if it is recording when turned off, it regularly drops the settings and there is no reset button other than a small dot you have to use a pen/pencil to reset or turn it off at the wall socket and then leave for a few minutes..then that often doesn’t work and requires a second attemp…the app has not been updated for 2 months and the statement on the app about a good experience for customers is completely fails…it just a rubbish app..
It lacks any kind of thought..it simply is not fit for purpose.