myGov Code Generator 4+

Services Australia

    • Free

iPhone Screenshots

Description

ABOUT THE APP
The myGov Code Generator app creates codes. You enter a code from the app when you’re signing in to your myGov account at my.gov.au. You can’t sign in to your myGov account through the app.
You use the code generated by the app instead of SMS codes or secret questions.

SET UP THE APP
After you download the app, you need to set it up on your device. The app will generate codes after you’ve finished setting it up.
During set up:
• we’ll ask you to read and accept the Terms of Use
• we’ll ask you to set up SMS codes as your sign in back-up, if you use secret questions
• your myGov sign in option will change to use a code from this app, instead of SMS codes or secret questions
• your myGov account sign in settings will automatically register your device for the app.

USING THE APP
Once you’ve set up the app on your device:
1. go to my.gov.au
2. sign in to myGov with your username and password
3. open the app and enter the 6 digit code.

UNINSTALLING THE APP OR GETTING A NEW DEVICE
You could lose access to your myGov account if you:
• uninstall the app from your device
• get a new device.

To prevent losing access to your account, you must change your myGov account sign in settings.

IF YOU LOSE YOUR DEVICE
If you lose your device with the app installed, you can still access your account with your sign in back-up. You’ll need to change your myGov account setting sign in options. If you don’t have a back-up, you’ll lose access to your account.

APP TIMER AND CODE
A new code will display every 30 seconds. A countdown timer resets each time a new code generates. You have a further 30 seconds to use the code before it expires.
You’ll need to use a new code each time you sign in to your myGov account. You can copy and paste the code, if you sign in to my.gov.au on the same device.

MORE HELP
Go to my.gov.au or call the myGov helpdesk on 13 23 07 and select option 1.

What’s New

Version 2.1.0

Terms of use have been updated to change Department of Human Services references to Services Australia.

Ratings and Reviews

1.7 out of 5
654 Ratings

654 Ratings

JBinAussie ,

Why force a proprietary app on us???

Once again the Australian government proves that it likes to pay people to recreate perfectly good existing apps 🤦🏻‍♂️

Why create this app and force me to use it when I have a perfectly good authenticator in the form of Microsoft Authenticator, which I’m using for everything else.

This app won’t even I let me backup my details on iCloud in case I swap/lose my phone like most other authenticators. And to make things worse it looks like if I can’t use this app (because my phone is lost or broken) I can just ask them to send me a text message and it’ll bypass the whole thing!

Everybody knows that text message 2FA is outdated and not secure. Why is the government forcing us to use an app which is ready five years out of date?

Joe10335 ,

Worse than nothing

As others have said extensively, this app is non functional in so many ways that I’m honestly surprised that apple even allowed it to be published to the App Store. I’m lucky enough that I can’t even get far enough to be locked out of my account, the app simply crashes with a white screen after clicking register.

Honestly you can feel the utter contempt these government departments have for ordinary citizens when using something like this. This must have been worked on, seen, checked off and brought to the attention of hundreds if not thousands of people, yet still we ended up with this flaming garbage.

I hope whoever was in charge of this ends up trapped in an eternity of Sisyphean hell, forced to engage with endless chat bots, call hold music and terrible designed apps.

DDLyne ,

Awful and absolutely ridiculous

Only found out about this app after scammers used it to gain access to my account.
I didn’t get a notification for verification or anything!
I’m exhausted and annoyed from needing to run around checking and locking all my accounts and changing passwords, I even needed to lock and delete the “hacked” account and will spend the next month wondering what they are doing with my information.
Only reason I got this app is to make sure nobody else can use it to gain access to my new account so easily again.
Very frustrated, if you intend to keep this app up as a log in option it needs some SERIOUS work and improvements.

App Privacy

The developer, Services Australia, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer's privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.

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