myGov 4+

Australian Government

Services Australia

    • Free

iPhone Screenshots

Description

Official Australian Government myGov app to use myGov on your mobile. The myGov app makes dealing with government simple and easy.

You can use this app to:
• securely sign in to myGov on your mobile with a myGov app PIN, Touch ID or Face ID
• easily view and manage your myGov Inbox messages
• quickly access your services
• store some government digital cards and certificates in the digital wallet.

You need a myGov account to set up the app. If you don’t have an account, create one on the myGov site, go to my.gov.au

To find out more go to my.gov.au/app

myGov is not the same as myGovID. myGovID is the Australian Government’s Digital Identity app. For more information about myGovID go to mygovid.gov.au

What’s New

Version 1.21.0

We’ve made small improvements to the stability and functionality of the app.

Ratings and Reviews

2.7 out of 5
906 Ratings

906 Ratings

Jayness33 ,

App is inconvenient & impossible to give feedback

1. In the feedback area you can only choose from generic options. Preventing all constructive criticism from being sent. (Seriously who did this? They obviously don't like user feedback and deserve a slow clap).

2. Why can't I copy my Medicare card number?! It would be very useful for filling out online forms.

3. And why do I have to tap the card to reveal the card number? Are you worried someone will steal it? Is this an actual problem or have you created an unnecessary solution for a problem that doesn't exist and therefore added an extra inconvenient step for every Australian?

4. Why can't I import these cards into my wallet app on my phone? Oh, you created your own wallet app! Oh that's clever and useful (no it's not). Why don't we let every bank and company create their own wallet app and we can have many wallet apps? Because the whole point of the wallet app is to have a CENTRAL place for cards to belong so you aren't hunting around for the various apps all the time. Keep the existing wallet in the app but allow the individual items to be imported into the Apple Wallet app - please!

The FLB ,

No way to provide feedback on bugs

The feedback form is a useless thumbs up or down. So no way to actually notify the app makers of any issues. Also I’m using the app with a disability (speaking issues) & there is no email address anywhere to contact them only phone numbers, Please improve accessibility. Many links throughout the app don’t work. In the workforces app if you click on a job the link on the next page you click on another link presumably external but brings up a warning so can’t apply for any of the jobs or see any info about them. & the first page doesn’t have enough info for you to try & search the internet yourself to find it. No way for me to share screenshots of warnings that pop up. Seriously … providing a thumbs up or down feedback form helps absolutely no one, developers or customers. Please create atleast a bug submission page if you are trying to avoid having to listen to all the other complaints

yegiko ,

Why?

This is just a worse version of the website with no ability to edit your personal details (which was recently downgraded on the website so you can no longer edit certain features online at all). This app just seems unnecessary, but at least it runs better than any app the government has put out (really not saying much). Two stars because I'm impressed that it didn't immediately crash when I opened it.

App Privacy

The developer, Services Australia, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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