myID - Australian Government 4+

Securely verify your ID online

Australian Taxation Office

    • Free

iPhone Screenshots

Description

myID is the Australian Government’s Digital ID app (formerly known as myGovID).

Join over 12 million Australians using myID. Use your myID for a secure and convenient way to prove who you are when accessing government online services. It’s like the 100-point ID check, but on your smart device. No sharing of your physical personal ID documents.

Access over 140 federal, state and territory government online services with the myID app. One app to verify who you are, taking the hassle out of remembering different usernames and passwords. Once set up, you can enable your device’s biometrics security feature such as fingerprint or face for added security. This is to protect your identity and help prevent other people accessing your information.

Your personal information won’t be shared without your permission – putting you in control. myID is accredited by the Australian Government Digital ID System which strictly controls how your identity data is collected, stored and used.

Your myID is unique to you – don’t share it with others.

For more information, visit www.myID.gov.au

To provide your feedback, visit www.myID.gov.au/feedback

What’s New

Version 3.1.0

Improved performance, stability and user experience.
Find out more and share your feedback at www.myid.gov.au/feedback.

Ratings and Reviews

1.6 out of 5
2.1K Ratings

2.1K Ratings

thorbris ,

What a terrible app

1. Forgot my password once and had to re-create my account from scratch. No forgotten password link in sight 🤷‍♂️. 2. Have gotten two text messages about someone accessing my account and to change my password (which I did). However I did notice that I have two-factor authentication switched on, so uhhhm, how is someone able to log in to my account even if they had my password? 🤦‍♂️ On the plus side it does actually work as long as you make sure you remember your password or write it down somewhere I guess. Can’t say I’ve got high confidence in data privacy given point #2 above.

WhatADebacle ,

As per above review but NO stars from me

What a frustrating and ridiculous ‘improvement’ this is. As soon as I enter my passport details I get an error message saying this document has already been verified and I am back to square one, meaning I have to remove the app from my device and start again. I have had the same personal email address for over 20 years so this makes zero sense. I have also been doing my taxes through myGov for years without issue. The last version was super easy to use! Typical government, wasting money and effort ‘fixing’ something that isn’t broken.
I rang the 1300 number for help. Totally useless.
I am required to use this stupid app to revalidate my security clearance so it is essentially affecting my ability to work. Someone should be sacked over this debacle.
Funnily enough the nicknames ‘unimpressed’ and ‘not amused’ are already taken hahaha what a joke

Bungledoo ,

Where is the option to give this no stars?

Oh, please take the opportunity to use this useless app, which trashes your identity, cannot be updated, denies that you exist and is bulletproof proof against complaints. And of course, you can’t complain, because the phone in system either keeps you on line without answering or gives you lies and deceptions about what is happening, advice about how to do nothing effective to fix it, or complains that you shouldn’t be so unhappy. I have had the same email and password for years, no problems until some bureaucrat (who no doubt gets a regular salary) decided that a system that works should be changed to one that doesn’t. If it was funny you could laugh, but if you’re desperate, that’s just too bad. And don’t try to delete the app and start again, because it recognises you and blocks you out. Machiavellian.

App Privacy

The developer, Australian Taxation Office, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers
  • Usage Data
  • Sensitive Info
  • Diagnostics
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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