myMerlin™ - ANZ 12+

St. Jude Medical, Inc.

    • 3.0 • 6 Ratings
    • Free

iPhone Screenshots

Description

The Abbott Insertable Cardiac Monitor (ICM) is a slim profile device which continuously monitors your heart rhythm and automatically records events of interest as configured by your healthcare provider. The myMerlin™ app securely and proactively transmits information per a schedule set by your healthcare provider. The app’s intuitive user-friendly interface allows you to record symptomatic events, view past and upcoming transmissions and helps you stay connected with your healthcare provider. This makes it easier for your healthcare provider to obtain information about your heart’s rhythm. Some ICM device models include the ability for the device monitoring settings to be updated remotely by a healthcare provider.



This app will only function once paired with an Abbott Insertable Cardiac Monitor, an implantable device available via prescription only.




THE APP DOES NOT PROVIDE ANY HEALTH SERVICES OR MEDICAL ADVICE. IF YOU SUSPECT YOU MAY HAVE A MEDICAL EMERGENCY, YOU SHOULD SEEK IMMEDIATE MEDICAL ATTENTION FROM LOCAL EMERGENCY SERVICES OR YOUR HEALTHCARE PROVIDER.

What’s New

Version 2.0.2

The new version of the app supports the latest Abbott Insertable Cardiac Monitor (ICM) devices, provides improved usability, security and performance, and compatibility with the latest app store requirements.

Ratings and Reviews

3.0 out of 5
6 Ratings

6 Ratings

leslang01 ,

Compatibility with iOS 12.1.2 and iPhone 10

Since I replaced my iPhone to iPhone 10 and the new release iOS 12.1.2 , the automatic 2am read of my loop monitor does not work. Every morning I have to do a manual check and “send data” if necessary. I therefore also as the question, if the was an event captured by the Loop Monitor during the day, is that data automatically being sent to the app for transmission to St Jude ? If not that very much defeats the purpose of auto monitoring
Leslie Langton

Developer Response ,

Thank you for your message. We would like to know more about the details. Please send us your contact info by sending an email to SY_Complaints@abbott.com with Complaint ID:PER-2021-0147739. We will get back to you as soon as possible. Note: For your own privacy, please do not leave your personal contact details in the comment section.

LollysMyNickname ,

A small change would greatly help

UPDATE: the new version is great. Thank you.
I stressed so much the first week thinking it wasn’t working because every day there is the same message ‘your cardiac monitor was checked today”. Which day? Yesterday? The day before? All it needs to say is the date. I called all the numbers and had excellent help from the Caribbean and Malaysia but the best information that I need not worry about poor connection or anything. The app will go ahead once a strong connection is established. This should be in the brochure. Hope this helps.

Developer Response ,

Thank you for the feedback. We'll pass it along to our team.

Jihad Jack ,

Rubbish

Updated to new version of App and it won’t record symptoms when I push button to record. Contacted company and was told they don’t know how to fix it and I should contact my doctor. He’s a medical professional, not a computer expert. If they don’t remove the internal monitor on my next visit, I’ll have to cut it out myself. Really not impressed with their support.

Developer Response ,

Thank you for your message. We would like to know more about the details. Please send us your contact info by sending an email to SY_Complaints@abbott.com with Complaint ID: PER-2023-0163685. We will get back to you as soon as possible. Note: For your own privacy, please do not leave your personal contact details in the comment section.

App Privacy

The developer, St. Jude Medical, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

More By This Developer

You Might Also Like

Patient Controller RC - AUZ
Medical
iPacemaker Device
Medical
iPacemaker Follow-up
Medical
ARF RHD Guidelines
Medical
MediCare-AI
Health & Fitness
Hospital Link AU
Medical