myTNB 4+

Tenaga Nasional

Designed for iPhone

    • 2.5 • 22 Ratings
    • Free

iPhone Screenshots

Description

Welcome to the new myTNB app. Track your energy consumption, pay bills at your fingertips and explore exclusive in-app features - it's never been easier.

• A refreshed design and improved user experience: Get an overview of information that matters most to you at one glance, on a personalised dashboard.
• Track your energy consumption: View and compare your monthly usage with the interactive usage graph.
• Manage multiple TNB accounts: Link and manage all your TNB accounts on one platform.
• Pay your bills: Faster in-app payment with the option to save your credit card for seamless transactions.
• Notifications: Get notified of your new bills and much more.
• View History: Keep track of your bill and payment history in a single view.
• Promotions: Stay up to date with the latest promotions from TNB.
• Find Us: Need to locate a Kedai Tenaga? Use our handy locator to find one near you.

What’s New

Version 3.4.7

Thank you for using myTNB!

In version 3.4.7, we've made some improvements to boost your app experience:
Bug Fixes: We've resolved some bugs to make sure things run smoother.
App Stability: Enjoy a more reliable app with stability improvements.

We appreciate your feedback and continued support!

Ratings and Reviews

2.5 out of 5
22 Ratings

22 Ratings

ecychung ,

leave a lot to be desired

The app is handy for managing your TNB bills and make TNB payments too. Record of usages is also very handy. And here comes the but! But it leaves a lot to be desired. Tap on anything and it is so unresponsive, you almost can make yourself a cup of coffee before the screen change. It can’t remember your selection and you need to keep redoing everything all the time. As an example, I prefer to view my usage in kWh and not RM but it defaults to RM all the time. You also cannot undo settings! Set a budget and it ts there till the end of the world. I even tried deleting and reinstalling and it remembers! 🤦🏻‍♂️ I can keep going but the title of this review said it all.

To the app developer, do consider user centered design please! 🙏🏻

Developer Response ,

Thank you for providing your valuable feedback. Please reach out to us at https://www.facebook.com/tnbcareline, if you have other suggestions. TQ (Izue)

貴達 ,

Link to bank payment doesn’t work

Cannot pay bill online

Developer Response ,

Hi, Sorry about the inconvenience. Try clearing the cache or reinstalling the app. In case the issue still persists, kindly send the error screenshot to https://www.facebook.com/tnbcareline along with the contact details so that we check this. (Asswini)

msyahreen ,

Nice job

Really good apps and convenient for client.
TNB may want to promote move on this app and go paperless. Customerservice and feedback team are really polite and manage to solve my case within couple hrs. nice job u guys

Developer Response ,

Thank you for your review! If you have any suggestions on how we could improve and enhance your user experience, please don't hesitate to share them with us. TQ (Gomathi)

App Privacy

The developer, Tenaga Nasional, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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