Noteshelf 2 4+

Great, but some issues.

I’ve noticed lately that after having the app open for not very long, an input delay appears to take effect with my strokes. I’m pretty sure it’s not my iPad’s issue because I immediately test other apps when I notice this and they function fine. Really frustrating considering the app has worked fine for me these past 3 years or so.

Also a mode where we can view two notebooks at once would be an actual godsend. The amount of time I’ve spent swapping between books so I can refer to my notes to help with a problem I’m working on in a separate notebook is pretty ridiculous and definitely a disadvantage against working on paper.

Everything else is fine though!

Developer Response ,

Noted your feedback & passed it internally for future consideration. Please take note that we've released a new version on the App Store i.e. v8.4.8 which has a few important bug fixes. Please update your app to it & check it out. You can reach us directly by sending us an in-app email (via Gear icon-Support-Contact Us-Send Email option) if you have any questions.

Pretty good

If i were to compare this to notability, the other main option for note taking imo, i would prefer it, if not for three points. The first is major, and I can’t describe my frustration with this. I use the IPad Pro with the magic keyboard and Apple Pencil. With this device there are shortcuts accessible with the cmd key, the only issue is this app doesn’t have any support for this, which is a major irritant for me. Not even basic shortcuts such as cmd z for undo. Second, there’s also no way to paste content without going into the menu - its simply not efficient (which is the whole point of using this app). Finally notability has better options in terms of pictures that look good and fit the style of ‘notebook’. Even if you have to pay for them, I still like the option of them being there - so this last point isn’t really that critical. But ffs those other two are irritating.
So, why do i still have noteshelf? Because in terms of writing with the pencil it is a lot easier to edit quickly, ie with the select tool. If noteshelf could add those two simple features I would love it. Until those basic features are added, its only a three star.

Avoid this app!

Documents that have been imported to the app disappear. They are visible on the thumbnail but cannot be viewed on the actual note, and therefore cannot be read. The page appears blank. I have reported this to Noteshelf’s support page one week ago, and have not even received a confirmation of receipt of email let alone an actual solution. I would strongly recommend that you consider another note app that is more reliable in terms of functioning and customer service.

Update: after waiting for a reply from customer service and only getting one following a critical review here, I am told that the information is not recoverable. This was attributed to the app crashing before the information was saved (although it had been saved for months), failure to sync with iCloud (had again been there for months before disappearing) or being overwritten by using another device simultaneously (I only use one device). I was told to back up data on a drive in the future. Clearly this app is unreliable. Data can be lost after apparently being saved to iCloud and you will not receive adequate assistance. My advice, choose a more reliable app

Developer Response ,

Sorry to note your disappointment. Kindly re-send us the in-app email via Gear icon-Support-Contact Us-Send Email option with more details regarding the issue faced by you so we can help accordingly. We will attend to it on priority. Looking forward to helping you resolve this issue ASAP.