NPBS Banking 4+

Smart. Simple. Secure

Newcastle Greater Mutual Group Ltd

    • Free

iPhone Screenshots

Description

Enjoy all the benefits of your Visa Debit and Value+ Credit Card using Apple Pay. It's the easy, secure and private way to pay.

Manage your money anywhere, anytime.

It's smart:


- Check your accounts at a glance with Quick Balance
- See where your money is going with our detailed transaction listing
- Rename and reorder your accounts to suit your style
- Easily view your statements and interest advice to make tax time a breeze
- Ongoing accessibility enhancements for users with a vision impairment.

It's simple:


- Make payments in seconds using Osko®
- Transfer between your accounts and make payments with BPAY® or Pay Anyone
- Set up future dated or recurring payments
- Upload your eligible cards to digital wallet and enjoy the convenience of Apple Pay
- Create a PayID to make receiving money even easier
- Manage your repayments for eligible home loans
- Open an account online in minutes.

It's secure:


- Log on securely using Face ID/Touch ID or passcode
- Change your passcode
- Manage your payment limits
- Choose or change your card PIN
- Report lost or stolen cards
- Update your contact details
- Manage your profile on other devices
- Send and receive secure mail.

® Registered to BPAY Pty Ltd ABN 69 079 137 518

Apple, Apple Pay, Face ID and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries and regions.

For a list of compatible Apple Pay devices, see support.apple.com/en-au/km207105.
Normal data, messaging and call charges apply.
You should read the Terms and Conditions applicable to your account/s and Newcastle Permanent’s internet banking and banking app service, at newcastlepermanent.com.au/terms-and-conditions, and consider if this service is appropriate for you prior to making a decision to acquire or use the app.

©2023 Newcastle Permanent, part of Newcastle Greater Mutual Group Ltd
ACN 087 651 992 | AFSL /Australian Credit Licence 238273

What’s New

Version 4.0.1

We’ve exterminated a few bugs that slipped through the cracks in our latest release so you can enjoy a more comfortable app experience.

Ratings and Reviews

4.7 out of 5
7K Ratings

7K Ratings

D.aM ,

Not user friendly

Generally a good updated app. Not user friendly though for one hand phone operation. Upon clicking app, it opens to a useless screen promoting change and other products. This info can also be accessed by products tab at bottom of screen. This screen should be removed or amended to pin log on. Log on is a small button top right of screen. Unable to be pressed by one hand phone operation. Log on button needs to be Centre and bottom half of screen so can be pressed by thumb single handed. Likewise when logged on, log off button at top right. Needs to be at the bottom somewhere for single handed operation.

Developer Response ,

Thanks for your feedback. We agree with your comments and are in the process of reviewing the log on and navigation items. Kind regards. ^BE

Previous version worked ,

Just doesn’t work

I have installed this app on both an iPad and iPhone. Both have the latest updates to their software. Both make no progress on the login screen and eventually time out as experienced by other users. Got an email today 6/9/21 telling me the app is available for IPad. Downloaded again and still the same result. When I put my ID in it thinks about it until it returns a message saying “ it’s taking a bit longer than expected. Tray again later” ……hopeless!!!

As suggested by developer I have downloaded the app again to IPhone and also as suggested it works fine when wifi is switched off and using mobile data. If I switch back to wifi it does not work. Similarly, my iPad is workable using the app by switching to hotspot to the IPhone when it is using mobile data only. Thanks for your response and I am looking forward to the fix when the app will work on wifi.

Developer Response ,

Hello! We're sorry to hear about these issues. We would like to help. Could you please delete the app from the iPad and then download the app on your iPhone. Switch your Wifi connection off and use mobile data only. We are aware the app does not work on all Wifi connection but we are working towards a solution. Let us know how you go. Thanks ^BE

Tally1133 ,

Great work on the app

Keep up the great work you’re doing on the app. Looking forward to seeing push notifications become available soon.

It would be awesome to have the ability to see your card number and dynamic CCV within the app so you can use your digital card whilst whilst waiting for the new card to arrive in the mail or if you’ve had to stop your card due to a disputed transaction and replace your card. It’s use is limited currently when you can only open an account digitally and use the card in person or Apple Pay. Most of my transactions are made online.

Additionally it would be great to have in app messaging and authentication to your call centre initiated via the app like all of the Big 4.

Lastly I’d love to see the ability to dispute a transaction by merely clicking on the transaction from within the app instead of going via the app to the NPBS website.

Developer Response ,

Thank you for your review and your suggestions, it is great to know that you have been enjoying the app!

App Privacy

The developer, Newcastle Greater Mutual Group Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Identifiers
  • Diagnostics
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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