NPBS Banking 4+

Smart. Simple. Secure

Newcastle Permanent Building Society Ltd

    • Free

iPhone Screenshots


Enjoy all the benefits of your Visa Debit and Value+ Credit Card using Apple Pay. It's the easy, secure and private way to pay.

Manage your money anywhere, anytime.

It's smart:
- Check your accounts at a glance with Quick Balance
- See where your money is going with our detailed transaction listing
- Rename and reorder your accounts to suit your style
- Easily view your statements and interest advice to make tax time a breeze
- Ongoing accessibility enhancements for users with a vision impairment. 

It's simple:
- Make payments in seconds using Osko®
- Transfer between your accounts and make payments with BPAY® or Pay Anyone 
- Set up future dated or recurring payments
- Upload your eligible cards to digital wallet and enjoy the convenience of Apple Pay
- Create a PayID to make receiving money even easier
- Manage your repayments for eligible home loans
- Open an account online in minutes.

It's secure:
- Log on securely using Face ID/Touch ID or passcode
- Change your passcode
- Manage your payment limits
- Choose or change your card PIN
- Report lost or stolen cards
- Update your contact details
- Manage your profile on other devices
- Send and receive secure mail.

® Registered to BPAY Pty Ltd ABN 69 079 137 518

Apple, Apple Pay, Face ID and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries and regions.
For a list of compatible Apple Pay devices, see
Normal data, messaging and call charges apply.
You should read the Terms and Conditions applicable to your account/s and Newcastle Permanent’s internet banking and banking app service, at, and consider if this service is appropriate for you prior to making a decision to acquire or use the app.
Newcastle Permanent Building Society Limited Copyright © 2015

ACN 087 651 992 | AFSL /Australian Credit Licence 238273|

What’s New

Version 3.9.2

We've done another sweep for bugs and worked on performance improvements to give you an even better experience.

Ratings and Reviews

4.7 out of 5
7K Ratings

7K Ratings

D.aM ,

Not user friendly

Generally a good updated app. Not user friendly though for one hand phone operation. Upon clicking app, it opens to a useless screen promoting change and other products. This info can also be accessed by products tab at bottom of screen. This screen should be removed or amended to pin log on. Log on is a small button top right of screen. Unable to be pressed by one hand phone operation. Log on button needs to be Centre and bottom half of screen so can be pressed by thumb single handed. Likewise when logged on, log off button at top right. Needs to be at the bottom somewhere for single handed operation.

Developer Response ,

Thanks for your feedback. We agree with your comments and are in the process of reviewing the log on and navigation items. Kind regards. ^BE

Previous version worked ,

Just doesn’t work

I have installed this app on both an iPad and iPhone. Both have the latest updates to their software. Both make no progress on the login screen and eventually time out as experienced by other users. Got an email today 6/9/21 telling me the app is available for IPad. Downloaded again and still the same result. When I put my ID in it thinks about it until it returns a message saying “ it’s taking a bit longer than expected. Tray again later” ……hopeless!!!

As suggested by developer I have downloaded the app again to IPhone and also as suggested it works fine when wifi is switched off and using mobile data. If I switch back to wifi it does not work. Similarly, my iPad is workable using the app by switching to hotspot to the IPhone when it is using mobile data only. Thanks for your response and I am looking forward to the fix when the app will work on wifi.

Developer Response ,

Hello! We're sorry to hear about these issues. We would like to help. Could you please delete the app from the iPad and then download the app on your iPhone. Switch your Wifi connection off and use mobile data only. We are aware the app does not work on all Wifi connection but we are working towards a solution. Let us know how you go. Thanks ^BE

Tally1133 ,

Awesome banking app

Great job on the app to date. It would be good in future however if:

1. Login button was moved to the bottom of the screen given most mobile devices have larger screens now.

2. Please make app faster to load. Even with 5G the app does takes while to load.

3. Recommend renaming Scheduled Payments to Payments as you also click in there now to access any completed payment receipts, not just scheduled payments.

4. Would be great to have in app messaging capabilities like other major banks do.

Developer Response ,

Thank you for your review and your suggestions, it is great to know that you have been enjoying the app!

App Privacy

The developer, Newcastle Permanent Building Society Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Identifiers
  • Diagnostics
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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