OFX Money Transfer 4+

Fast, reliable service

I have been using OFX for a good few years now and have found them to be fast, efficient and extremely helpful when personal contact required.
Their exchange rates are favourable when compared to the so called “big 4” in Australia and, whilst my transfers are not considered large, funds are usually received within 24 hours (it helps if you time when to transfer)and fees charged are not excessive.
As an ex bank manager and from personal experience they come highly recommended.

Terrible Service

Not recommended if you need to perform a quick transfer of large sums.

It is understood that there is a need to perform compliance review. However, the way they do it is in piecemeal basis - they send you an email asking for ID information in Day One, the next day, another set of information requested, and then on the third day another. It would have been helpful and less frustrating if they asked for all the info they need on Day One. Not helpful when you need the transfers quick!! I would not have used them had it not because of them being referred to by Macquarie Bank for overseas fund transfer. I highly recommend using other banks like Commbank or even HSBC Australia that supports direct global transfer. Would have given them only 1 star if not for the helpful customer support team, which was failed by their non-customer facing backend teams!

Fantastic

Easily downloaded. Easily registered. Easy to use. LOVED the rate and how much I am to transfer so my US recipient gets the amount I said they would get. Excellent in securing my identification.. very clear on what I need from the recipient to make the transfer. I haven’t transferred yet but your reviews are 100% compared to other banks, wires or apps I’ve been reading about in the last 2 hours! AND you replied to the reviews and customers! Thank you and I’ll write to your email if I have any problems.

Developer Response ,

It is delightful to hear such positive words and it’s always a pleasure to serve our customers. If you have any feedback or questions about the app, just let us know at mobileapps@ofx.com. Have a wonderful day!