OutSmart | Field Service 4+

Connected Field Service Apps

OutSmart International B.V.

Designed for iPad

    • Free
    • Offers In-App Purchases

Description


Is your business Installation services? Maybe Construction? Transportation perhaps? If you have agents on the field, you need to know where they are, where are they going next, what materials are being used, agendas, reporting and more important, customer signoff that the service was done.

OutSmart will help you get grip on your organization and your field service.
OutSmart is the digital generic solution for replacing the paper work order, for companies who wants to start with setting up a more efficient field service. On the work order you register your hours and articles. You can add photos of your work (for example before and after) and your customer will sign a digital signature below. Directly on the smartphone or tablet. We will ensure that the receipt is sent to your client as a PDF. Simple and effective.

OutSmart is field agent management software that will help you to monitor your agents, plan orders, check for daily reports, open order and see if the service has been completed, track your agents in the map or create checklist before the service is done.

OutSmart is fully cloud-based and can be easily integrated with any accounting or ERP software.
No matter what type of business, OutSmart will make your company more efficient by reducing operational costs and increase productivity.

OutSmart, makes field service easy!

How does it work?
The app is divided into 2 menu items: Work order overview and App Settings. Via the Work order overview tab you can start immediately to create a work order manually. You fill in the details and complete the order for the hours and materials. You can also optionally add photos of the work done at the customer. You can have the customer sign off the order directly and the work order is sent digitally to, for example, the office staff and the customer. On the dashboard, the field employee immediately sees his day and week planning which are scheduled from the web account in the office. So you never miss an appointment again. Through Relationships tab you can view all your relations and the history of the previous visits. At the Overview tab, we save all work orders that have been created locally. This way you can easily look back on what was done at the customer last time. Under the Settings tab you can manage your own company data and the data of the employees.

Do you want to get the most out of the application? Go to our website for a company account and immediately link one or more apps. Enter your company details here and add the company logo. You can also add all contacts and materials. When the device makes contact with our servers, the data is immediately synchronized. Of course it is also possible to completely prepare work orders for the web account and send day or week plans to the tablet or smartphone. All work orders are collected on your company account. A pdf can be made of each work order with your logo on it.

The Track & Trace functionality runs in the background. Please note: continuous use of GPS running in the background can have a dramatic effect on the battery life.

For more information, please visit our Terms of Use (https://out-smart.com/terms-of-use), Privacy Policy (https://out-smart.com/en/privacypolicy/) and our General Conditions (http://tiny.cc/r0sfdz). Terms of Use (EULA) (https://www.apple.com/legal/internet-services/itunes/dev/stdeula/)

What’s New

Version 3.1.5

Bug Fixes:

OSI-1426 Overview: Slow initial loading of WO's.
We improved the Overview loading times.
OSI-1573 Overview: Fetching ad-hoc based on object QR-code gave: unexpected data.
Fetching an ad-hoc work order from a QR-code would initially result in an unexpected error.
OSI-1494 Work Periods: Distance calculation incorrect
We have optimised the distance calculation for certain edge cases. We now apply country in the calculation as well.
OSI-1578 WorkPeriods: While creating a work period the billable/visible should change according to selected hour type.
When selecting a new hour type while creating a new period. The hour type billable and visible settings will automatically be applied.
OSI-1579 Forms: Update Auto-fill fields are not applied when header is folded.
We now apply it to folded and collapsed headers.
OSI-1580 Forms: Apply object parameters of selected object.
We no longer fill object parameters in a form when no object is attached to the form.
OSI-1597 Forms: Do not lock first table column by default.
We no longer automatically lock the first column of a table when the first cell size is more than 50% screensize.
OSI-1582 Materials: Price with dot wrongly detected as URL.
Price per item was incorrectly interpreted as an URL.
OSI-1587 Sync: Offline completed work order not updated to status will be send.
Offline completed work orders are now set as 'To be Send' in the overview.
OSI-1606 Workflows: Large amount of work orders in your overview causes slowdown in your workflow.
Workflows now feel fast again.


New Features:

OSI-1398 Workflows: Apply device policy for signatures to work flow.
The device policy that determines if a signature is required was not applied in WorkFlows. This has been resolved.
OSI-1447 WorkFlows: Add step Job done / Job not done.
Workflow Job Completed / Not completed step is now functional in iOS. You can add this step in workflows after Backoffice update 3.2 has been applied.
OSI-1536 WorkFlows: Add Resources tab in workflows.
Workflows will now show resources (equipment) by default. Showing/editing can be turned On/Off through device policy settings in the backoffice.
OSI-1503 ClientInformation: Block navigation/Directions in Cancelled work orders.
We now prompt a warning that you are navigating to a cancelled work order address.
OSI-1505 Schedule: Set work order to ad-hoc.
You can now set work orders to ad-hoc through your schedule tab. Ad-hoc work orders can be fetched through the map feature that can be activated through device policies in the backoffice for PRO users.
OSI-1555 Job Details: Add Freefield type Checkbox.
We now show freefield type: Checkbox.
OSI-1575 Objects: Add Object Brand, Type, Model, Location, Floor to the search results.
Object searches highlight results based on Code, Description, Serial, Brand, Type, Model, Location and Floor.
OSI-1576 Materials: Reposition scan item option to Search bar in Catalog and Warehouses.
If you want to scan a barcode. You can now always click on the scan icon in the search bar.
OSI-1577 Forms: Update Object Code in Form Name.
Object codes in the form name will now be automatically updated.
OSI-1612 Forms: Add Workorder.EmployeeFullName as auto-fill.
{Workorder.EmployeeFullName}, {Workorder.firstname} and {Workorder.lastname} have been added as working form parameters.
OSI-1384 Overview: Add Object Code as an overview field.
You can now chose to show object codes in your work order overview. Activate this through the Work Order Overview Fields setting on your device.
OSI-1610 Settings: Add referral/reward program option.
We added a Referral/Reward program option to the settings menu to refer OutSmart to other people. Successful conversions will result in a big reward.
OSI-1584 Settings: Implement dials/numeric tip in weekly tip help section.
We added a new tip of the week that informs the user that they can user a numeric keyboard to type start or end time instead of using the dials.

App Privacy

The developer, OutSmart International B.V., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

You Might Also Like

Remeha Smart Service Support
Productivity
2Solar
Productivity
TimeChimp - Time Tracking
Productivity
Remeha Home
Productivity
vPlan Go
Productivity
TimeMate - Urenregistratie
Productivity