Passion: Romance Novel & Story 17+

Okay, so, I was waiting to watch a few ads so I could get some more coins. When I watched all the ads I went to go read the story but all 66 of my coins had been deleted, so that’s a bit of a bug. I also think that the time when waiting for the next chapter is a bit too long as well as the time waiting for the next 6 ads but that’s besides the point. Please fix the coin deleting bug, other than that, amazing app ^^

Dear Customer,

We appreciate the time you took to give us this feedback.
This is incredibly frustrating and we apologize for this situation.

Please, contact us via email support@passionapp.co to resolve your issue with your coins.

Rest assured, we will do our best to eliminate the issue in the future.

Have a nice day,
Passion Team, Mark

Downloaded the app when was stuck at home sick unable to work. I’ve just had to delete it because it wouldn’t even show anything on screen when it was open. Disappointed because I really liked some of the stories I had started. I downloaded it again but still it had nothing coming up! The stories are mostly good, sometimes the spelling is wrong and a sentence is incomplete so you have to try and figure out what it was supposed to say- but overall good. The coins to unlock are- in my opinion too high. Yes you can get free coins by daily log in or watching adds - but a capped amount of only 6 adds?! Really??! The adds don’t always play either or freeze. Could be really good though if they fix the bugs and let the amount of ads increase to more than 6. One last thing- only 3 days to use the coins when bought?! Seriously??!

Dear Customer!
Thank you for your review. That sounds very unfortunate.
We are sorry to hear that you did not enjoy your experience. Our app developers are consistently looking for ways to improve the app and will consider this feedback. We hope we can regain your confidence in our app once again.
Scarlett,
Passion Support Team

Hi there
About 8 months ago I downloaded your app. To earn more coins I kept being flooded with try premium for 7 days. I found I couldn’t do anything with the game so I decided to try it. After the 7 days I cancelled the premium option. I ended up deleting the app. I started to notice a payment from your app company kept being charged to my account. I redownloaded the app and could not find anywhere to cancel the subscription. Going into my Apple settings I was also met with no subscriptions. I have contacted Apple and my bank and there is nothing they can do. I am being charged $30 a month to not have your app and to have never signed up for premium. I am warning people to not download this app. They seem to be able to take money from your account without ever endearing payment details.
Thanks

We apologize for the inconvenience you've experienced. Please accept our sincerest apologies for any frustration caused by this issue. We take matters like these seriously and want to help resolve them promptly. Kindly reach out to us at support@passionapp.co with your account details, and we'll investigate this matter further to ensure that your subscription is canceled and any unauthorized charges are refunded. Your satisfaction is our priority, and we're here to assist you. 📧💜🔍