PDF Expert - Editor & Reader 4+

Recommended

I’ve been holding off on recommending this PDF Expert as I was annoyed by its inability to properly access icloud storage. This has now been addressed. I find the package well laid out and easy to use with a short learning time. I particularly like the ability to record and store signatures which allows speedy dealing with large numbers of documents and forms that need filling in. The editing functions are comprehensive and easier to use than other packages that I have used in the past like GoodReader and Notetaker HD.
I’ve found that, to be effective, I need to use the app in conjunction with PDF Converter (by the same company) to ensure compatibility of files. It would make sense to me to incorporate the pdf conversion function into PDF Expert rather than making it a two app/two step process.

BUYERS BEWARE OF ATTEMPTED SCAM ON SIGN-UP

Please everyone, read the whole comment: apologies for length. I have used PDF Expert for years - hands down the best PDF editor available. I paid for it before it was made free, so, usual story: somebody who paid for a program then had to put up with severely limited functionality because READDLE had discovered it could gouge more money from users by creating a two-tier free/premium structure. All the best features have for several years only been available to subscribers. The new free version is more basic.

All that’s bad enough. However, earlier this year, PDF Expert (it’s on my iPad) stopped communicating with my DropBox account. I don’t know why. Anyway, I reinstalled, and have just tried to sign in again. Here’s the warning: there is a deliberate and deceptive attempt to fool you into signing on to the Premium version with a 1-week trial that automatically then flips you over to the extortionately priced subscription. I had to uninstall and reinstall twice before I realised what was going on. Make sure not to click continue at the point the Premium version appears on the screen. Instead, click the option that comes up to restore previous version. I’m sure the nice people will now say how sorry they are that I had this experience. However, this is a deliberate attempt at bait-and-switch. It’s an attempted con by professional scammers…sorry, innocent and well-intentioned online business.

Developer Response ,

Hello there, please note that according to Apple’s policy you get charged if you haven’t canceled the subscription: Open iOS Settings - Tap your name at the top - Subscriptions - Select the app - Tap Cancel Subscription. If you don’t see such an option, this means the subscription is already canceled and won’t renew. As for the charge, please contact Apple support for a refund. If you need any further assistance, contact us at rdsupport@readdle.com. Marina

Great App for Work

With the recent update, the app has become unusable. I use this daily for work and while typing into a pdf tillable form, it keeps refreshing or reloading every few seconds, sending me out of the fillable box and not filling what I have typed. I constantly have to restart my sentence only for the form to refresh again and restart the process. I have tried deleting and reinstalling the app a number of times but it has not resolved the problem. In addition, I have a premium subscription and even though I select the restore button under settings, my premium features are not restored. I now only have 4 out of the seven menu items I had previously. I hope you fix this fast or I will have to find another program since I cannot reliably use it in the current state. I have been using this program and other readdress apps for about 4 years and have loved the apps up till this moment.

Developer Response ,

Hello! We sincerely apologise for the occurred issue. Our developers have already fixed this malfunction, so could you please update the app to its latest version (7.16.1) and check whether the issue still occurs? For this, please go to the App Store, find PDF Expert there, pull down to refresh the page and tap Update.
If the issue still persists, please send your feedback along with some visual aid to rdsupport@readdle.com so that we could look into your case deeper and assist you further. Thank you for your understanding.
Christina