Phenix Telehealth 4+

Video Consult with Doctor

Phenix Health PTY Ltd

Designed for iPad

    • 3.2 • 11 Ratings
    • Free

Screenshots

Description

Are you a parent without access to your regular GP?
Struggle to get timely medical advice late at night?
Travelling and need access to medical professionals you can trust?
Want to avoid wait times?

No wait times. No getting everyone out of bed in the middle of the night. And no unnecessary hospital visits that expose your family to more illness.

When you or your loved ones are sick, you want access to a doctor or specialist. With PhenixHealth you can choose an appointment that suits you via your mobile phone or tablet from the comfort of your own home. Anytime, Anywhere,

PhenixHealth allows you to manage your own health records

This solution has been further developed by Phenix Health Pty Ltd, a leading provider of telemedicine technology. Trusted by government departments, and aged care facilities.

Need medication prescribed or a referral for pathology or radiology? Easy. PhenixHealth sends the prescription or referral to the pharmacy or practice of your choice for added convenience.

Phenix Health also connects through to Health Direct (HealthDirect App) which provides the tools you need to manage your own health. Clinically approved information and advice Includes Symptom Checker and reliable health information.

Whether it is self-care or health professional direct advice PhenixHealth provides you with appropriate assistance.

You have enough to worry about when your family is sick, let us find you a doctor. Find out more at www.phenixhealth.com.au

Feedback

We appreciate any feedback you may have about the PhenixHealth App it gives us a focus on where we should be making our improvements.

Common medical problems video consults:

Chronic pain
Anxiety and Depression (Mental Health issues)
Prescriptions Online & Repeats
Specialist Referrals
Medical Certificates
Weight concerns
Sexual health concerns
Urinary tract infections

Features of Phenix Health allows Doctors and Patients to:

Store your medical history and records
Issue and receive blood tests and radiology results
Measure and record blood pressure and heart rate
Measure and record blood oxygen saturation
Measure and record the weight
Measure and record the body temperature
Measure the blood sugar
Listen to and record the heart and lung sounds
Examine the skin
Look into and record images from ears, throat and body
Access the portable medical record wherever in the world
Access to a 24/7 help-desk consisting of nurses and IT teams

Phenix Health taking care of Aged Care, & Senior Living 24/7.

Allows you to streamline resident care and improve operational efficiency by keeping everyone informed without the complication of added administration or staffing.
Connect Bluetooth medical devices to collect blood pressure, blood sugar, temperature, blood oxygen, weight readings and heart and lung sounds for monitoring with data sent back live to your resident's records - Assistive technology
Easily support remotely monitored care plans with other allied health professionals
Create unlimited accounts and permissions for treating doctors, staff members and family members

How does it work?

All results, prescriptions, notes and readings are stored in the app to be viewed by staff and treating medical professionals
Build your reputation by keeping loved ones informed.
With the PhenixHealth App, family members can log in as frequently as they like to check their loved ones medical records and add any details that will help with a loved one’s diagnosis and treatment. And while they are feeling more at ease knowing what is going on, they are also feeling more comfortable that their loved one is in your care, reducing the amount of phone calls staff need to intercept.

Should you wish to speak to a support person our telephone contact number is open to you 24/7 on 1300 900 863

Online payments Visa, Mastercard Paypal direct through the App
www.phenixhealth.com.au or www.prescriptiononline.com.au

What’s New

Version 8.6

myScripts has additional filters to filter by patient and medication

Ratings and Reviews

3.2 out of 5
11 Ratings

11 Ratings

Whinny The Bish ,

What a blessing!

Incredible, have a new born, super helpful, just what I needed!

taylor_ko ,

Worst healthcare experience to date

I have been extraordinarily disappointed in this company. For a company who’s model revolves around care, my experience has been anything but.

This is not a video call service in my experience. The app is exceptionally poor and I was told that video call was not available. I strongly recommend you avoid using this service.

I created a booking via HealthEngine, which clearly advertises video call appointments. After figuring out how to download the app (the email provides no instructions) and using the extremely poor interface to set up an account, I waited for a video call to be initiated. 6 minutes after, I reached out to support, who told me that the doctor was trying to reach me via phone. I asked if there was a video call option and the one line email response I received was,

“It’s a phone call”

Not other offer on how we could problem solve.

Completely different from what was advertised and with very little further help on how we could resolve this issue (I never received a phone call). It’s four months later and I am still in the process of asking for a refund - Phenix Health simply stopped responding. I understand how this could be a valuable service, but the utterly inadequate execution of this has ruined the value it could provide. In my opinion, avoid using at all costs. Perhaps their doctors are genuine (wouldn’t know), but they’re service is anything but.

timbo-eightyeight ,

Terrible App, Terrible Service

App is broken, service is a rort. My advice for anyone who is considering using Phenix despite all the red flags; look elsewhere. I paid for an appointment, showed up using the link in my email, nobody showed. Emailed for a refund, no response.

App Privacy

The developer, Phenix Health PTY Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Contact Info
  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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