PingID 4+

I’m writing this review to highlight how broken and annoying this app is. I broke my phone and the screen is completely broken, in order for me to add my new device I need to authenticate on my old but I cannot access it for the reason previously stated. I’ve never been so angry at how a software expects it’s users to authenticate another device, basically if you loose access to your old device you cannot add another to the system, further the support page for this app does not load when you put it into a browser.

I have never written a review before but this App is so bad it warrants it. Would not use it unless mandated by my work (clearly IT haven’t read these reviews) - basically every time my computer goes to sleep the PingID will not “engage” with Windows and you just go into a never ending loop of keying in your Win Password which after waiting a few minutes comes back to the Win Password screen that I started on. Can only be solved by completely restarting the computer again - having to do this several times a day is so unproductive.

Like others I have to use this app for uni, don’t have a choice. When I authenticate to login into my uni account I then close the app because I don’t need it anymore and don’t want it draining my battery. I then get a notification asking me to leave it running in the background. Every. Single. Time.

The developers of this app don’t understand their audience. We aren’t using it because we have a choice, turn off the additional notification and only notify me if I’m being pinged.