Princess Cruises

Name: Princess Cruises
Rating: 2.2 (263 reviews)
Author: Global Experience Innovators

Travel

Only for iPhone

Free

263 Ratings
Ages

4+
Years
Category

Travel
Developer

Global Experience Innovators
Language

EN
English
Size

138.9
MB

iPhone

The Princess Cruises app is your vacation guide and key to planning and unlocking experiences onboard. Before you arrive, use this app to: - Save time at the port by checking in and providing required travel documentation through our guided OceanReady® steps - Make dining reservations at our main dining rooms and specialty restaurants - Ensure you're getting the most out of your vacation by purchasing a Princess Plus® or Princess Premier® Package - Book shore excursions for each port day of your cruise - Learn about onboard activities, events, and view detailed deck plans - Book a treatment or salon service at the Lotus Spa Once onboard, connect to our ship's MedallionNet wifi so you can: - Order food, beverages, amenities and more - anytime, anywhere via OceanNow® service (one-time fee applies, complimentary with Plus and Premier Package) - Complete required Safety Essentials steps before setting sail. - Explore the ship and get navigation instructions to venues and points of interest - Locate shipmates in real-time and get navigation instructions to them - View and bookmark onboard events and activities for each day - View, make, and manage dining reservations - Get help 24/7 via CrewCall chat - View and book shore excursions – Track onboard spending and package redemption statuses in real-time and much more! We are continuously improving our experience - be sure to turn on automatic updates to ensure you have the latest features.

Ratings & Reviews

2.2

out of 5

263 Ratings

Worst cruise app
6 Aug

KylieisTravelling
This has to be the worst cruise app out of all cruise apps (and I’ve used a few). When trying to book dining, whether it’s 6 weeks out or a few months before the cruise, the app just doesn’t work. Shows that there is availability, you go to reserve dining, and then you continually get error messages. Apparently it’s a known issue so no idea why they don’t just fix it. They reset my app and still doesn’t work. When on board, the app is not user friendly. It doesn’t allow you to bookmark all trivia’s in 1 hit. Some events allow a limited number of people to bookmark events and then you can’t bookmark it. It seems that they count bookmarking an event, as a booking, and you then can’t bookmark it. They need to ask their Cruise Directors to stop telling passengers that it’s the best cruise app (that’s what our Cruise Directors told us) when it’s clearly not.
Worst cruise app
6 Aug

KylieisTravelling

This has to be the worst cruise app out of all cruise apps (and I’ve used a few). When trying to book dining, whether it’s 6 weeks out or a few months before the cruise, the app just doesn’t work. Shows that there is availability, you go to reserve dining, and then you continually get error messages. Apparently it’s a known issue so no idea why they don’t just fix it. They reset my app and still doesn’t work. When on board, the app is not user friendly. It doesn’t allow you to bookmark all trivia’s in 1 hit. Some events allow a limited number of people to bookmark events and then you can’t bookmark it. It seems that they count bookmarking an event, as a booking, and you then can’t bookmark it. They need to ask their Cruise Directors to stop telling passengers that it’s the best cruise app (that’s what our Cruise Directors told us) when it’s clearly not.
Absolutely frustrating app.
02/07/2024

vbvbvbvbvbvbvbvb
So many problems with this app. The main one is that I can’t book shore tours. When I click on Shore Tours it keeps coming up with the message “there was an error in the processing of your request. Please check the information and try again. If you have any problems, please call princess line. They’ll be happy to assist you.” Ha ha what a joke !!!! So I’ve already contacted them 3 times. The people I’ve spoken too can’t help, I asked to be put through to the IT dept.”oh we don’t have a number for them. We have to email them.”I asked them to leave a message to ring me to see what’s wrong with my app that was three weeks ago and I haven’t had a reply. Terrible terrible app. And I’m worried it won’t work properly when on board. Do you developers even read these reviews !!!
Absolutely frustrating app.
02/07/2024

vbvbvbvbvbvbvbvb

So many problems with this app. The main one is that I can’t book shore tours. When I click on Shore Tours it keeps coming up with the message “there was an error in the processing of your request. Please check the information and try again. If you have any problems, please call princess line. They’ll be happy to assist you.” Ha ha what a joke !!!! So I’ve already contacted them 3 times. The people I’ve spoken too can’t help, I asked to be put through to the IT dept.”oh we don’t have a number for them. We have to email them.”I asked them to leave a message to ring me to see what’s wrong with my app that was three weeks ago and I haven’t had a reply. Terrible terrible app. And I’m worried it won’t work properly when on board. Do you developers even read these reviews !!!
I hope the ships are better than the App
06/10/2024

KimDownUnder
This app is disgraceful, how a big company like Carnival/Princess can release such rubbish is beyond comprehension. It is slow, unintuitive to navigate, no one-click way to get to the previous screen, and no SEARCH button that I was able to find.And, worst of all, you MUST have it on your phone when on the cruise to do basic stuff like find information or order food. If one HAS to have it installed they should be making sure it is easy and seamless to use.Whoever is responsible for designing and approving this garbage program should be sacked.So, sadly, if you are going on a Princess cruise you will be forced to install it. Just be prepared for the disappointment.
I hope the ships are better than the App
06/10/2024

KimDownUnder

This app is disgraceful, how a big company like Carnival/Princess can release such rubbish is beyond comprehension. It is slow, unintuitive to navigate, no one-click way to get to the previous screen, and no SEARCH button that I was able to find.And, worst of all, you MUST have it on your phone when on the cruise to do basic stuff like find information or order food. If one HAS to have it installed they should be making sure it is easy and seamless to use.Whoever is responsible for designing and approving this garbage program should be sacked.So, sadly, if you are going on a Princess cruise you will be forced to install it. Just be prepared for the disappointment.
It goes NOT make preplanning easy at all
10 Feb

hujiongt
I have 5 upcoming cruises, 2 on Island Princess as a B2B and then, on the same day I disembark the Island, I embark another Princess ship to do 3 B2Bs. This incredibly frustrating app has us down as ONE LONG CRUISE with a start date and a final date all on the one ship, the Island. Then it only allows dining reservations for the very first cruise! I also cannot book any excursions after the first cruise! Nothing comes up to show excursions for the following 4 cruises after the first one, let alone have us on the correct ship. I note other reviews with much earlier dates, have similar issues. Why hasn’t this been fixed?
It goes NOT make preplanning easy at all
10 Feb

hujiongt

I have 5 upcoming cruises, 2 on Island Princess as a B2B and then, on the same day I disembark the Island, I embark another Princess ship to do 3 B2Bs. This incredibly frustrating app has us down as ONE LONG CRUISE with a start date and a final date all on the one ship, the Island. Then it only allows dining reservations for the very first cruise! I also cannot book any excursions after the first cruise! Nothing comes up to show excursions for the following 4 cruises after the first one, let alone have us on the correct ship. I note other reviews with much earlier dates, have similar issues. Why hasn’t this been fixed?

Reimagined Spellbound experience on Star Princess and Sun Princess - More magic shows per night - Two complimentary signature cocktails included - Walk-ins now welcomed or reserve today within the Princess App

Version 1.7.4

2 Oct

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