
Public Transport Victoria app 4+
Public Transport Victoria
Designed for iPhone
-
- Free
iPhone Screenshots
Description
Make travel easier. Real time information, journey planning and myki top up.
Welcome aboard the Public Transport Victoria (PTV) app where you can top up your myki, plan your journey, get travel alerts and more.
The PTV app lets you plan your journey using trains, trams, and buses, making travel around Melbourne and Victoria simple and convenient.
Create an account and register your myki for added security. You can also schedule auto top up so you are always ready to travel.
Personalise the app by saving your favourite routes and stops and get real time notification alerts for your preferred stops and journeys.
- myki top up: Hold your myki to the back of your phone to check your balance and top up instantly
- Apple Pay: Pay with Apple Pay for myki Money and myki Pass
- Account management: Keep track of your mykis and easily access their balance, expiry dates, transactions, and travel history
- Auto top up: Set up auto top up to ensure you always have sufficient balance on your myki
- Alerts: Stay informed of disruptions to your journey, news and myki
- Real time information: Get real time departure information for upcoming services
- Live tracking: Watch your service arrive at any stop (available for bus and train only)
- Favourites: Save your favourite stops, lines, journeys, and addresses for fast access
- Reminders: Set journey planner reminders for leaving on time
- Search: Look for destinations, stops, routes and myki outlets, or use your current location to search for nearby transport options.
If you enjoy using our app, please leave us a review. If you would like to contact us about anything, please email iphone@ptv.vic.gov.au.
Please note: Offline mode is not available in this app. The app is online only and requires an internet connection. This helps us to always provide you with the most up-to-date public transport information.
What’s New
Version 4.10.0
Security uplift for myki, introduction of Cloudflare Turnstile.
Stability and bug fixes.
Ratings and Reviews
Really useful
I've found this pretty helpful as I'm visiting my home town after a few years. The only thing I've found a bit strange is when you view your progress on its map, it seems to think you're in a car and goes down roads and around corners as it's progressing! Also instead of leaving the app when accessing maps, this could easily have been an "in app" option.
Why does this exist
We are told to download this app to be notified of delays and cancellations. Well, we are almost never notified. Usually, I find out because I walk all the way to my stop, only to find a laminated sign saying the stop is experiencing cancellations, disruptions, or delays. At the very least, could PTV not text us this information?
Many times I have checked the timetable ahead of time - but then, at the exact time my bus has arrived, it suddenly informs me that my buses are no longer running tonight, leaving me stranded.
If the bus is late - as they usually are - it is not uncommon for the app to display that the it is here “NOW” - only for the bus to show up five minutes later, after which you’ve decided to walk on from your stop, because you assume the bus has been cancelled - causing you to needlessly miss it.
The top up function works about half the time. When it decides not to work, I am forced to fade evade and take the bus to the train station. So I can top up my myki there. So I can take the bus back from the train station.
What function, then, does this app even serve?
Also, PTV, why do you charge us $9 for a student ID, when it is literally a photocopied printed piece of paper? I was once fined ~$150 for presenting my official student card, you know, with the photo ID and RFID, and which cost me nothing, and whose details you literally copied into the PTV ID, instead of your stupid $9 laminated piece of paper.
It’s an app of all time
It does what it’s supposed to do so can’t complain about that, but I’m finding many bugs and glitches with bus routes. It’ll change certain bus stops’ directions if I have them on my favourites, giving me false hope that I have time to catch the next bus.. but then I realise it’s saying the ETA for the stop going the opposite way and I’ll discover I’ve got 20+ minutes to wait for the bus I was supposed to be catching. I also am struggling with the fact that the GPS location for buses and where they are in real time, doesn’t seem to be functional anymore. I’m putting 3 stars because, when the app is functional, it’s very handy, but at the time of writing this, it’s 2 stars tops for me as it’s not very user friendly at this point in time. UX is difficult though, so hopefully in time I’ll be able to amend this. 🖤
App Privacy
The developer, Public Transport Victoria, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Public Transport Development Authority
- Size
- 35.9 MB
- Category
- Travel
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © Public Transport Victoria
- Price
- Free