The Public Transport Victoria (PTV) iPhone app is your one-stop-shop for Victorian public transport journey planning information and is free to download from the iTunes Store.
Offline mode is not available in this app. The app is online only and requires an internet connection. This means the app always provides you with the most up-to-date public transport information.
- minor enhancements
Ratings and ReviewsSee All
Very bulky, slow and confusing app
Please see TripView app that operates in Sydney NSW. It’s very simple, just click on the station on the map you’re traveling from and then station to where you want to arrive. It shows real time trains including delays and indicates change in arrival times. Same with the buses, just click on the stop where you are on the map, location where you need to go and the app shows all busses in one line plus it tracks the buses. You can always see if the the bus is running late and the app adjusts the arrival time. It’s also possible to see previous times of transport arrivals as it’s all trackable.
The City Loop doesn’t show that after Flinders stop it actually goes further, and that’s apparently depending on time of the day. Just show that there is actually the next stop after Flinders.
There is so much more absolutely not user friendly at all with this app. It doesn’t show the train station when searching by the name quite often..why? I just want to know station to station times so that I can plan my trip myself as the app does a horrible job. Just let Google maps plan the trip as long as it’s provided correct information ( that city loop reverse times it doesn’t know about by the way ) and please just make the app simple and intuitive.
Can’t even complaint from the complaint feature
I was trying to write the complaint below, from ‘Non App Feedback’ section. It wasn’t taking my response. So I went to ‘App Complaint’ to write about it. Ironically it didn’t work as well. And said, Background Server unavailable. So I ended up here. I wonder, if this feature was there on the first place or it was just for show off.
Original complaint, “I’ve been waiting in front of A’Beckett Street bus stop till 6:35 am. The 6:43 am bus to Sunshine didn’t show up at all. In the app, before I stood in the stop, it was showing 8 mins to come and it just keep on adding a minute or 2 every time. And the 6:59 am service came 10 mins late. It took me almost 40 mins to get a bus. And this isn’t for the first time. Route 220 is the most unreliable service of PTV, since I take the bus 5 times/week for round trips from City to Footscray. I hope, proper concerns will take initiative to improve this bus service.”
App not worth the money (and it was free)
I’m writing this review in the 30+ minutes I have to wait in 30 degree sunshine because of this app.
It wasn’t because some times the scheduled bus doesn’t show up in the app.
It wasn’t because a scheduled bus shows as being a long time away from coming then mysteriously travels 20 minutes in 2 minutes as if it has driven through a wormhole (according to the app).
It’s because you keep swapping the direction on any bus stops saved as favourites. Take today for example. My train was approaching Cheltenham. I consult the favourite bus stops as saved in the PTV app to see which bus is heading to where I want to go. Bus from Cheltenham says 4 minutes, bus from Mentone says 10 minutes. So I get off at Cheltenham. Bus doesn’t arrive, but two arrive in quick succession going the opposite direction. I check the app again... the favourite is showing buses going the other way. Check the way I want to go for the next bus... 32 minutes (this constitutes acceptable bus frequency in peak hour here but that’s a hot take for another time). Now I’m sweating my ring out thanks to the PTV app.
So to summarise:
• Ensure all services are tracked on the app,
• Improve real time tracking of buses to eliminate latency,
• For the love of all that is good in the world DON’T SWAP THE ROUTE DIRECTION FOR THE FAVOURITES!
Up to six family members will be able to use this app with Family Sharing enabled.